Sr Manager, Credit Risk Management - Platforms
About The Position
The Senior Manager, Credit Risk Management is responsible for technical support for Tier 1 and Tier 2 solutions and for managing fraud, credit, and collections strategy decision-engine configurations for new and existing customers. The role also oversees supporting technology capabilities and infrastructure in an Agile environment. It combines technical expertise, strategic vision, and thought leadership to improve team performance and process efficiency and integrate emerging technologies. The Senior Manager attracts, hires, and retains a high-performing team of software configuration owners, technical staff, and managers. The role builds productive relationships with partner organizations, dependent IT engineering teams, and vendors, and leads multiple teams in delivering projects on time and managing budgets. The position provides technical leadership, coaching, performance feedback, and business solution expertise.
Requirements
- Bachelor's degree and 7 years of related work experience, or an equivalent combination of education and experience.
- At least 7 years of relevant product management experience in an Agile software product development environment.
- 2–4 years of experience in a leadership role.
- Proven success delivering software using Agile Scrum methodologies and other commonly used tools.
- Experience with Agile backlog or project management tools.
- Broad awareness of open-source and AWS cloud technologies.
- At least 18 years of age.
- Legally authorized to work in the United States.
Nice To Haves
- Study in Finance, Economics, Mathematics, Industrial Engineering, Statistics, or a related field.
- 2–4 years of experience managing teams of five or more direct reports in a Product Management organization.
- Expertise configuring and testing decision engines such as FICO Platform or Experian PowerCurve, or similar platforms.
- Knowledge and proficient use of Java, JavaScript, and NoSQL.
- Experience with NoSQL technologies such as Aurora.
- Advanced scripting skills in Python, Perl, or Shell, and willingness to learn new technologies.
- Experience with source code management tools.
- Experience with performance, load, stress, and scalability testing.
- Experience implementing automated testing frameworks.
- Certified Scrum Master (CSM), Scrum Product Owner Certification (CSPO), or Agile Certified Practitioner (PMI-ACP).
Responsibilities
- Provide technical direction and recommendations to preserve the integrity and adaptability of technical designs throughout solution lifecycles.
- Design, build, and configure technical solutions that meet client requirements and follow software development principles.
- Develop expert-level knowledge of product architecture and workflows through active project involvement; ensure high-quality processes and deliverables.
- Participate in code reviews to support high-quality releases and best practices.
- Oversee technical relationships with vendors and advocate for feature and functionality enhancements in future product releases.
- Reassess, refine, and optimize current processes.
- Work with Strategy, Fraud, Business, IT Production Support, and other cross-functional teams to facilitate releases.
- Communicate project details, issues, and delivery timelines to senior management, and provide technical support to stakeholder teams.
- Manage and develop multiple teams to deliver projects on time and own the budget; provide technical leadership, coaching, performance feedback, and business solution expertise.
- Attract, hire, and retain a high-performing team of software configuration owners, technical staff, and managers.
- Build productive relationships with partner organizations, dependent IT engineering teams, and supporting vendors.
- Encourage productization of solutions to achieve scalable and repeatable outcomes.
- Maintain a customer-first approach and prioritize customer needs and satisfaction.
- Identify process-improvement opportunities and lead initiatives to improve efficiency and effectiveness.
Benefits
- Competitive base salary and compensation package
- Annual stock grant
- Employee stock purchase plan
- 401(k)
- Access to free, year-round money coaches
- Annual bonus or periodic sales incentive or bonus, depending on role and eligibility
- Medical insurance
- Dental insurance
- Vision insurance
- Flexible spending account
- Paid time off
- Up to 12 paid holidays
- Paid parental and family leave
- Family building benefits
- Back-up care
- Enhanced family support
- Childcare subsidy
- Tuition assistance
- College coaching
- Short- and long-term disability
- Voluntary AD&D coverage
- Voluntary accident coverage
- Voluntary life insurance
- Voluntary disability insurance
- Voluntary long-term care insurance
- Mobile service and home internet discounts for eligible employees
- Pet insurance for eligible employees
- Commuter and transit programs for eligible employees
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What This Job Offers
Job Type
Full-time
Career Level
Senior
