About The Position

The Sr Risk Associate analyzes customer transactions to determine whether customers received the correct credit decisioning. The role compares customer transaction data provided by Data Analysts against documented credit policies and assesses whether customers were appropriately approved or declined. The associate summarizes results, data issues, credit policy documentation gaps, and key themes or insights for leadership. This position is a critical part of the first-line risk management framework, monitoring credit policy execution, ensuring accurate policy documentation, and helping prevent potential customer and business losses. The role is designated as hybrid, with required on-site presence at the assigned office location under Capital One’s hybrid policy. The position may be based in McLean, Virginia, or Richmond, Virginia, among other locations. It is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

Requirements

  • High school diploma, GED, or equivalent certification.
  • At least 1 year of experience in Transaction Testing, Compliance Testing, Risk Management, or Project Management.
  • At least 1 year of experience working with Microsoft Excel or Google Sheets.

Nice To Haves

  • 2 or more years of experience in Transaction Testing, Compliance Testing, or Risk Management.
  • 2 or more years of experience working with Microsoft Excel or Google Sheets.
  • 1 or more years of experience in financial services.
  • Bachelor’s degree in Business or a quantitative field.

Responsibilities

  • Perform testing of applications, line increase decisions, authorizations, and other decisions to determine whether execution met documented credit policy intent.
  • Manage testing schedules to ensure tasks and reporting are completed within established timelines.
  • Analyze data from multiple sources and document the work, including drafting testing issues and results.
  • Establish and maintain strong relationships with Business Teams, Data Providers, and Risk Partners.
  • Identify and execute new testing strategies to improve efficiency.
  • Escalate issues with the direct team and support remediation efforts.
  • Communicate testing results to Credit Officers and other senior management.
  • Support the production of management reports on intent documentation gaps, testing results, and remediation plans.
  • Support internal assessments conducted by Credit Risk Management and Credit Review, as well as external regulatory exams.
  • Participate in and execute other ad hoc special projects for the team.

Benefits

  • Comprehensive health, financial, and other benefits supporting total well-being; eligibility varies by employment status and management level.
  • Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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