Sr Director, Card Risk: Credit & Data
About The Position
As a Senior Director in Capital One’s Card Risk team, you will lead high-profile Risk Management efforts, applying leadership and analytical skills to develop and implement risk solutions across the business. You will partner with executives, lines of business, Compliance, and Legal in an open, collaborative environment. Success requires strong analytical, organizational, communication, and influencing skills; knowledge of the relevant line of business, laws, regulations, processes, controls, and sound risk management practices; and the ability to adapt to a changing technology landscape. This role leads the vertical risk management function for Card Data, Data Platforms, and Credit Intent Governance. This includes overseeing credit policy controls and providing risk advisory on data management, data products, and platform controls within the Card Data, Models, Decisioning, & Credit (DMDC) organization. The role is designated hybrid and requires adherence to Capital One’s hybrid policy for on-site presence at the designated office. The position leads strategic risk programs and governance in a complex, regulated, matrixed environment; works with senior leaders and cross-functional partners; assesses and mitigates risk; and drives organizational transformation and continuous improvement. It also supports audits and regulatory examinations. The role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Capital One states that it will not sponsor new applicants for employment authorization or provide immigration-related support for this position.
Requirements
- Bachelor's degree or military experience.
- At least 8 years of experience in Risk Management, Project Management, Operations, Compliance, or Process Management.
- At least 8 years of people leadership experience.
- At least 7 years of experience supporting, partnering with, or interacting with internal business clients.
- Strong leadership, problem-solving, communication, and influencing skills.
- Ability to operate in a dynamic environment and balance the needs of multiple stakeholder groups.
- Ability to work with executives to develop innovative solutions, think strategically, and execute operational requirements.
Nice To Haves
- Master’s degree or Juris Doctor.
- 10 or more years of experience in Risk Management, Project Management, Operations, Compliance, or Process Management.
- 10 or more years of people management experience.
- 5 or more years of project management experience leading cross-functional risk programs.
- Project Management Professional (PMP), Lean, Agile, or Six Sigma certification.
Responsibilities
- Use data management metrics and insights to influence senior business leaders in a compelling, action-oriented manner.
- Apply understanding of data governance processes and controls to proactively mitigate risks.
- Provide strategic program leadership and drive program alignment in a complex, matrixed, regulated environment.
- Lead large-scale Risk Management program management and governance.
- Design, develop, and manage risk-focused project plans, adapting them as requirements change.
- Ensure projects are delivered on time and on budget while managing risk in a challenging environment.
- Communicate program requirements to internal and external stakeholders as needed.
- Partner with project customers to provide strategic and tactical thought partnership and drive project delivery.
- Report program status, risks, issues, and decisions to constituents across the company, escalating critical risks and concerns to Risk Management and business leadership.
- Lead critical assessments of risk categories to mitigate risk to the company.
- Build relationships and collaborate with key stakeholders to deliver commitments.
- Consult strategically with Accountable Executives and partner teams.
- Problem-solve with cross-functional teams and partners on issues and opportunities.
- Design and drive a transformation vision for the organization.
- Identify opportunities for continued business improvement.
- Partner with internal business teams and other risk office groups to document and improve policies, processes, controls, and procedures.
- Assist the business with managing audits and regulatory examinations.
Benefits
- Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
- Eligibility for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Director
