Sr. Digital Strategic Operations Manager

Palo Alto Networks•Office - USA - CA - Headquarters, CA

1d•$144,200 - $233,200

About The Position

The Sr. Digital Strategic Operations Manager drives marketing transformation at Palo Alto Networks, building systems and leading change at the intersection of strategy and execution. The role helps ensure the marketing organization is fast, fiscally disciplined, AI-ready, and culturally aligned. It focuses on scaling AI-enabled capabilities and workflows, leading enterprise transformation initiatives, maintaining disciplined financial management, and building digital and AI literacy across the global marketing team.

Requirements

10+ years of experience in Marketing, Marketing Operations, Learning & Development, Change Management, or HR Business Partnering within a tech environment.
Proficiency in budget management, ROI analysis, headcount planning, and financial modeling within a marketing context.
Comprehensive understanding of SaaS business models, modern demand generation, and global enterprise marketing.
Proven ability to lead large-scale organizational transformations, with a strong bias toward iterative processes.
Ability to build deep relationships and influence senior leaders without direct authority.
Comfort driving accountability with senior leaders and cross-functional GTM teams.
Absolute integrity and ability to handle sensitive information regarding organizational changes, budgets, and performance.

Nice To Haves

Experience thriving in transformation environments where the roadmap is built in real time.
Proactive mindset, identifying issues before they reach leadership and presenting potential solutions.
Demonstrated ability to build processes that prevent problems from recurring, not just resolve them.
Experience identifying and filling skill gaps across a global marketing organization.
Prosci or equivalent Change Management certification.

Responsibilities

Define and scale AI-enabled capabilities and workflows, moving AI from experimentation to standardized production.
Lead high-priority transformation initiatives, including M&A integrations and enterprise rollouts, with an emphasis on risk management and measurable outcomes.
Partner with Finance on capital allocation, budget pacing, and vendor consolidation.
Design and deliver curriculum to scale digital literacy and change adoption across the global marketing team.
Develop and deliver global curriculum focused on AI literacy, data fluency, and framework adoption.
Implement structured change plans covering communication, training, and support to ensure adoption of new processes.
Monitor training completion rates and employee sentiment to measure transformation outcomes.