Strategic Operations Sr. Director

North Texas Food Bank•Plano, TX

About The Position

The Strategic Operations Sr. Director serves as a strategic advisor and execution partner to the President & CEO and Executive Team. The role coordinates key activities, communications, and cross-functional initiatives; gathers information from internal and external stakeholders to support informed decisions; and advances organizational priorities through alignment, accountability, and effective execution. The position provides strategic guidance, facilitates collaboration, leads special projects, and helps move decisions from strategy to results. The role leads enterprise-wide initiatives and cross-functional project teams through influence, coordination, and delegated authority, and has no direct supervisory responsibilities. It supports executive and Board activities, strategic planning, organizational communication, and stakeholder engagement. The position also promotes NTFB’s values and supports innovation, change communication, and continuous improvement.

Requirements

Bachelor’s degree required.
Seven to ten years of progressively responsible experience leading strategic projects, cross-functional initiatives, or organizational change.
Experience supporting senior executives and boards of directors.
Demonstrated success leading strategic projects and change initiatives.
Strong strategic thinking and problem-solving skills, including the ability to translate complex information into actionable recommendations.
Outstanding written, verbal, interpersonal, and executive communication skills.
Ability to develop audience-specific PowerPoint presentations and other executive-level materials.
Strong executive presence and relationship-building skills, with the ability to influence at all levels without direct authority.
Strong organizational, meeting facilitation, and project management skills; ability to manage multiple priorities and deliver results.
High degree of diplomacy, emotional intelligence, discretion, integrity, and sound judgment.
Ability to use data and insights to inform decisions and actions.
Knowledge of organizational effectiveness, strategic planning, change leadership, and risk-informed decision-making.
Ability to build trusted relationships and collaborate effectively with senior leaders, staff, Board members, and external stakeholders.
Advanced proficiency in Microsoft Office applications and analytics tools.
Commitment to NTFB’s mission and core values of integrity, collaboration, and compassion.

Nice To Haves

Master’s degree in business, nonprofit management, or a related field.
Experience in a mission-driven organization.

Responsibilities

Serve as a strategic advisor to the President & CEO on organizational priorities, opportunities, and challenges.
Lead enterprise-wide strategic initiatives and cross-functional projects on behalf of the President & CEO and Executive Team.
Track strategic priorities, organizational goals, executive commitments, and key performance indicators; identify and communicate risks, barriers, and opportunities.
Facilitate organizational priority setting and resource alignment.
Develop executive-level presentations, analyses, dashboards, reports, and messaging for the President & CEO and other audiences.
Work independently while providing timely updates and maintaining alignment with key stakeholders.
Coordinate and facilitate Executive Team meetings, retreats, and planning sessions, including agendas and follow-through on decisions and action items.
Identify and coordinate programs and projects requiring organization-wide communication.
Foster cross-departmental collaboration to remove barriers and improve effectiveness.
Support a leadership culture focused on accountability, empowerment, and continuous improvement.
Partner with the President & CEO and board liaison to plan Board and committee meetings, agendas, materials, strategic presentations, and follow-up.
Ensure consistent and timely information sharing across Board committees and Executive Team leaders.
Support Board orientation, education, retreats, and strategic planning.
Prepare mid-quarter President & CEO updates and recommend content for Board communications.
Coordinate the President & CEO’s strategic priorities and help maintain focus on organizational needs.
Conduct research and analysis and prepare briefing materials for meetings, speaking engagements, and stakeholder interactions.
Prepare executive correspondence, presentations, and communications.
Represent the President & CEO in meetings and initiatives as delegated.
Coordinate communication and calendar alignment among the President & CEO, internal and external stakeholders, and the executive assistant.
Promote NTFB’s values and support effective change communication.
Strengthen information sharing and collaboration across teams.
Build positive relationships with NTFB staff, community leaders, partner agencies, donors, and other key stakeholders.
Identify and support opportunities for innovation and continuous improvement.
Perform other tasks and duties as assigned.