Sr. CRM Account Executive - Insurance

ServiceNow•Boston, MA

13h•$130,650 - $215,550

About The Position

The Sr. CRM Account Executive - Insurance oversees market success for ServiceNow’s CRM products, which are built on its Service Management platform and provide a single source of truth for enterprise processes. The role supports strategy development and solution wins in specialty solution areas, with responsibilities varying according to solution coverage and the engagement model. It partners with account teams, customers, and partners to help customers envision the value of digital transformation and develop a supporting strategy.

Requirements

Experience leveraging or critically considering how to integrate AI into work processes, decision-making, or problem-solving.
At least 7 years of knowledge about the return on investment of specialty solution areas, sufficient to lead a solution win.
Experience as an account executive or in an alternative sales role.
Understanding of business sales processes.
Experience promoting customer success in a team-oriented sales environment.
Willingness to travel up to 50%.

Responsibilities

Support territory strategy and planning to improve vertical alignment, account use-case targeting, and execution.
Provide input to account executives during account planning, based on territory strategy and recommendations.
Ensure recommendations for territory strategy and account planning align with Now Value principles.
Partner with the account team, customers, and partners to help customers envision the value of digital transformation and develop strategy.
Coordinate with solution consultants and specialist solution consultants on capability roadmaps, feedback, and alignment, according to the engagement model.
Coach account executives, ADRs, and ACEs on foundational specialty solution knowledge to identify opportunities and help manage the sales cycle.
Adjust time allocated to responsibilities to meet territory and account team needs, and celebrate successes.
Champion diversity and belonging and contribute to an open, inclusive environment.