Sr. Content Manager - Consumer

Nordic NaturalsWatsonville, CA
Remote

About The Position

As the leader of Sunwave Studio’s Consumer Content team, the Sr. Content Manager - Consumer will build and lead Nordic Naturals’ evolving consumer content ecosystem across organic social, editorial, consumer education, creator and influencer content, and other owned-channel experiences. This role requires an exceptional people leader as much as an exceptional content leader. The ideal candidate brings a clear point of view on the future of content, inspires talented people to do their best work, creates clarity and momentum across a multidisciplinary team, and builds a culture of collaboration, curiosity and accountability. They will translate Brand strategy and business priorities into an always-on content vision that is distinctive, relevant and useful to consumers, while continually challenging the organization to think differently about how Nordic Naturals connects with its audiences.

Requirements

  • BA/BS in marketing, communications, journalism, digital media, or related field preferred; equivalent experience considered.
  • 8+ years of relevant content, social media, editorial, digital marketing, or integrated marketing experience with demonstrated progression in responsibility.
  • 4+ years of demonstrated people leadership and direct team management experience required.
  • Demonstrated success building, developing and inspiring high-performing multidisciplinary teams.
  • A strong creative and editorial point of view, with the ability to articulate a vision, bring others along and raise the quality of the work without needing to personally own every execution
  • Dash Social, or similar social publishing, analytics, and listening platforms.
  • Monday.com, Slack, Google Workspace, and Mac OS.
  • Working familiarity with CMS platforms, digital analytics, and emerging GenAI/content technologies.
  • Evidence of leading teams through change, building new capabilities and creating clarity in evolving organizations.
  • Demonstrated experience developing cross-channel content strategies and editorial calendars.
  • Strong understanding of major social platforms, latest trends and best practices, creator/influencer content, audience behavior, and digital content performance.
  • Experience using analytics and audience insights to optimize content and communicate recommendations to stakeholders.

Nice To Haves

  • Health, wellness, nutrition, CPG, or regulated-industry experience is a plus.

Responsibilities

  • Define and lead an integrated, always-on consumer content strategy informed by Brand strategy and business priorities, ensuring content is coordinated across the consumer journey and aligned with marketing priorities, product launches, audience needs, and business goals.
  • Translate Brand briefs and strategic priorities into coordinated editorial and content plans across organic social, consumer education, creator content, and other owned-channel experiences.
  • Lead, inspire and develop a multidisciplinary Consumer Content team, creating a culture where people feel empowered to bring forward ideas, challenge convention, collaborate across disciplines and produce exceptional work.
  • Set a compelling vision for the future of Nordic Naturals & consumer content and translate that vision into clear priorities, opportunities and expectations for the team.
  • Coach and develop team members, recognizing individual strengths, creating meaningful growth opportunities and building future leaders.
  • Own the integrated content calendar and align it with the broader marketing calendar, media plan, product priorities, seasonal moments, and key brand initiatives.
  • Partner with Creative and Production to develop original photo, video, editorial, social, and creator-led content supporting campaigns and always-on needs.
  • Strengthen the editorial and consumer education strategy across the Naturally Well Blog, video, social, PDP- supporting education, and other digital experiences.
  • Guide organic social strategy, publishing, community engagement, platform best practices, and the continued development of Nordic Naturals' social voice and presence.
  • Partner with influencer and creator team members to identify, brief, and activate appropriate creators, emphasizing authentic, reusable content and measurable performance.
  • Establish content KPIs and reporting practices, using performance data, audience insights, and business outcomes to evaluate effectiveness and optimize future content.
  • Build social listening and content intelligence capabilities using Dash Social or similar tools to identify conversations, trends, competitive activity, and actionable opportunities.
  • Regularly share content performance, audience insights, trends, and recommendations with Brand and other stakeholders.
  • Partner with Brand, DTC/eCommerce, Media, and other teams to connect content to measurable outcomes such as engagement, traffic, education, consideration, conversion, and brand growth.
  • Maintain brand standards, regulatory compliance, accuracy, and safety across content channels.
  • Improve content workflows, governance, reuse, and scalability across Sunwave Studio and the broader Marketing organization.
  • Evaluate emerging platforms, GenAI capabilities, external partners, and content formats that can improve speed, quality, relevance, and creative effectiveness.
  • Support major brand initiatives, including rebrand work, by representing content and channel needs in cross-functional planning.
  • Other duties as assigned.
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