Sr Cloud Solution Architect, Agentic AI

Microsoft • ,

3d • $106,400 - $222,600

About The Position

Microsoft is seeking a Sr. Cloud Solution Architect, Agentic AI to guide federal agency customers through AI transformation using Copilot Chat, Agents, and Microsoft 365 Copilot. This customer-facing role serves as a strategic trusted advisor and technical subject matter expert, helping customers accelerate AI adoption and change management by creating business value and return on investment. The position focuses on integrating AI capabilities across cloud platforms, devices, and business applications to enable secure, innovative solutions and improve employee and customer experiences. U.S. citizenship verification is required because the role may involve access to export-controlled information. Travel is less than 25%.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or a related field, or equivalent experience.
• At least 4 years of experience in cloud or infrastructure technologies, IT consulting or support, systems administration, network operations, software development or support, technology solutions, practice development, architecture, and/or consulting, or equivalent experience.
• Must pass the Microsoft Cloud background check upon hire or transfer and every two years thereafter.
• Must provide proof of U.S. citizenship, verified via a valid passport, to establish eligibility to access export-controlled information.

Responsibilities

• Translate customer challenges into actionable AI solutions aligned with high-ROI outcomes, fostering satisfaction, loyalty, and long-term value.
• Lead architectural design and engage business and technical decision makers to drive intent and sustained use of Copilot Chat, Agents, and Microsoft 365 Copilot.
• Use Copilot prompt engineering and agent-building expertise to drive AI adoption at scale.
• Partner with technical and sales teams to identify growth opportunities and develop tailored solutions that drive expansion and business value realization.
• Participate in relevant communities, share expertise, contribute to intellectual property creation, prioritize reuse of intellectual property, and learn from others to accelerate customer AI transformation.
• Represent the voice of the customer by sharing insights, feedback, and success stories to inform internal strategy and execution.
• Continuously develop technical readiness through self-directed learning in Copilot Chat, Agents, Microsoft 365 Copilot, business value realization, and adoption and change management, aligned with Customer Success Unit priorities and corporate initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior