Sr. Client Advisor | Wynn Encore

AMIRI•North Las Vegas, NV

7d•Onsite

About The Position

AMIRI is seeking a charismatic Sr. Client Advisor for its retail location at The Shops at Wynn and Encore. The role is responsible for delivering quality client service, achieving individual sales goals, building lasting client relationships through product knowledge and selling techniques, and understanding luxury boutique operations.

Requirements

At least 2 years of retail sales and/or client service experience in a luxury consumer goods environment.
Ability to develop strong, lasting relationships through communication, organization, and follow-through.
Strong drive for business results and a passion for creativity, fashion, and the brand.
Ability to provide outstanding customer service in person, in writing, by phone, and through other mediums.
Ability to read, count, and write accurately to complete business and client-related transactions.
Ability to prioritize tasks and manage time in a fast-paced environment.
Ability to work assigned shifts with reasonable flexibility, including scheduled nights, weekends, and holidays.
Ability to operate equipment necessary for the job, including phones, cash registers, computers, and other office equipment.
Ability to stand for extended periods and handle merchandise, including lifting and moving items up to approximately 30 pounds.
Willingness to adhere to company policies, procedures, regulations, and standards.

Responsibilities

Achieve and exceed individual sales goals and key performance indicators, including individual sales volume, units per transaction (UPT), and average dollar per transaction (ADT).
Maintain a strong drive for results and a positive, team-first attitude.
Create a welcoming, client-focused environment and provide high-quality service in person, by phone, and through electronic communication.
Demonstrate exceptional product knowledge and engage clients with the craftsmanship and narratives of products.
Partner with store and corporate management teams to resolve client issues in a way that benefits the business.
Participate in floor moves, merchandising, visual merchandising, and housekeeping as needed, in coordination with management.
Prepare, pack, and wrap merchandise upon request.
Participate in inventory and cycle counts and protect boutique assets by understanding and following operating procedures.
Act as a keyholder and perform opening and closing procedures.