Sr. Change Management Analyst
About The Position
The Sr. Change Management Analyst supports the adoption of new processes, technologies, products, and ways of working across the organization. The role helps business leaders and project teams understand the people-related impacts of change and develop strategies to build awareness, readiness, adoption, and sustained business outcomes. Working with stakeholders across operations, technology, and corporate functions, the analyst assesses organizational readiness, identifies adoption risks, and supports change strategies that help employees transition successfully. The role also supports change planning and execution, stakeholder engagement and communications, employee learning and reinforcement, and measurement of adoption outcomes and opportunities for continuous improvement. The position operates in an office environment and uses a computer, telephone, and other office equipment. The work environment has the typical noise level of an open-seating office and may involve frequent interruptions. Employees are regularly required to sit, talk, or hear.
Requirements
- Bachelor's degree.
- 2–5 years of experience in organizational change management, business transformation, project management, business analysis, training, communications, or a related field.
- Strong written and verbal communication skills, including the ability to engage stakeholders at multiple organizational levels.
- Ability to analyze problems, synthesize information, and develop practical recommendations.
- Demonstrated ability to work collaboratively in a fast-paced, cross-functional environment.
Nice To Haves
- Experience supporting technology, process, or organizational transformation initiatives.
Responsibilities
- Coordinate change discovery and stakeholder analysis activities.
- Assist in assessing change impacts, readiness levels, and adoption risks.
- Help identify organizational barriers and opportunities that may influence successful change adoption.
- Gather business requirements and feedback to inform change planning.
- Support the development of change adoption plans aligned with business objectives.
- Coordinate change activities across project teams, business stakeholders, and subject matter experts.
- Track project milestones, dependencies, and adoption-related deliverables.
- Learn and begin using established change management methodologies, tools, and templates.
- Contribute to communication strategies and employee engagement plans.
- Contribute to discussions, workshops, and feedback sessions with business stakeholders.
- Work with leaders to reinforce key messages and sponsor engagement.
- Promote alignment between business objectives and employee needs.
- Contribute to training materials, job aids, user guides, and other adoption resources.
- Coordinate and help facilitate training sessions, workshops, and rollout activities.
- Support post-launch stabilization and reinforcement activities.
- Help identify and address knowledge or capability gaps within impacted groups.
- Track adoption, utilization, and business outcome metrics.
- Analyze feedback and performance data to identify improvement opportunities.
- Contribute to updates and reports for project teams and business leaders.
- Support actions that improve user adoption and the long-term sustainability of change.
Benefits
- The role is eligible for a bonus based on a combination of personal and business performance.
- Benefit offerings are referenced on the company's careers page; specific benefits are not listed in the posting.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
