Sr Consultant, Change Management
About The Position
Northern Trust is seeking a seasoned Change Management Senior Consultant to lead large-scale change initiatives that support strategic objectives. The role focuses on the people side of change, helping stakeholders adopt and sustain new processes, systems, organizational structures, and desired organizational behaviors. The consultant partners with program teams throughout the program lifecycle and applies structured organizational change management practices to accelerate adoption and support benefit realization. The Enterprise Change Management team is a global team focused on trust, alignment, and accountability. Its Organizational Change Management function supports stakeholder and impact assessment, change strategy, engagement, communications, readiness and adoption measurement, and sustainment. The role also contributes to Center of Excellence activities, including training, knowledge transfer, guidance on tools and best practices, and continuous improvement.
Requirements
- 6–10 years of experience in Change Management, Organizational Development/Effectiveness, or a related field.
- Experience leading the change management workstream for complex programs.
- Understanding of program and project lifecycles and experience with project management processes and tools.
- Knowledge and application of Organizational Change Management methodology and tools.
- Hands-on project management experience planning, executing, and delivering complex projects.
- Excellent verbal and written communication and active listening skills.
- Interpersonal skills, including the ability to influence and build support at all organizational levels.
- Creative problem-solving and root-cause identification skills.
- Ability to work independently and collaboratively in a team environment.
- Strong organizational and analytical skills.
- Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
Nice To Haves
- Prosci Change Management and/or Prosci Train-the-Trainer Certification.
- Financial Services industry experience.
- Experience with video development.
Responsibilities
- Apply a structured change management approach and methodology across multiple change projects.
- Analyze stakeholders and conduct change impact assessments to determine the scale, scope, and risk of changes and stakeholder readiness.
- Develop and manage change management plans using best practices and in collaboration with others.
- Lead communications efforts, including the design, development, delivery, and management of communications.
- Define and measure success metrics and monitor progress in adoption, utilization, and proficiency.
- Lead Center of Excellence activities, including partner and manager change training, knowledge transfer, and advising on tools, resources, and best practices.
- Support continuous improvement through lessons learned.
- Role-model change management discipline, mentor team members, and transfer knowledge.
- Support integration and connection of related change efforts across transformation programs.
Benefits
- Retirement benefits, including a 401(k) and pension.
- Medical, dental, vision, spending accounts, and disability benefits.
- Paid time off.
- Parental and caregiver leave.
- Life and accident insurance.
- Other voluntary and well-being benefits.
- Discretionary bonus program that may include an equity component.
- Flexible, hybrid working environment.
- Continual opportunities for development.
- Diverse and inclusive culture that supports balance and total wellbeing.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
