Senior Change Management Consultant

Argano•United States,

About The Position

Argano's Business Consulting practice partners with organizations to design, optimize, and transform how work gets done, connecting strategy to execution by addressing the people side of change. The Senior Change Management Consultant owns the change management workstream on complex client engagements and leads strategies, plans, and interventions that drive adoption and help people move successfully through change. This is a senior practitioner role involving direct work with executives and senior leaders, including coaching them to fulfill their sponsorship responsibilities. The consultant designs and executes stakeholder engagement plans, impact assessments, communications strategies, and training frameworks, and contributes subject-matter expertise to Argano's OCM community of practice and methodologies. Engagements may include ERP and enterprise technology implementations, operating model redesigns, organizational restructuring, process transformation programs, and post-merger integration across different industries and client environments. The consultant may work across one or more concurrent engagements and travel up to 50% to client sites, depending on project phase and requirements, with travel typically higher during assessment, design workshops, and go-live support. The role also contributes to practice development, colleague mentorship, business development, proposals, and thought leadership. Argano describes itself as a digital consultancy focused on high-performance operations, helping enterprises navigate changing markets through strategies and technologies intended to improve customer outcomes, commercial innovation, efficiency, and growth.

Requirements

At least 5 years of hands-on organizational change management experience on complex, enterprise-scale transformation programs.
Demonstrated end-to-end OCM delivery capability, from change strategy through stakeholder engagement, communications, training, and sustainment.
Proven experience working directly with senior executives as an OCM coach and advisor.
Solid understanding of how people experience change, including psychology, resistance patterns, adoption curves, and factors that move people from awareness to commitment.
Ability to build and maintain strong relationships across organizational levels, from front-line employees to C-suite executives.
Experience with large-scale organizational change efforts such as enterprise technology implementations, process transformation, restructuring, or post-merger integration.
Strong written and verbal communication skills, including the ability to create clear, compelling, audience-appropriate messages and present confidently to senior stakeholders.
Ability to influence without formal authority, navigate ambiguity, and move diverse stakeholder groups toward a common goal.
Empathy and the ability to design change interventions with the human experience in mind.
Ability to establish credibility quickly with executives and coach them effectively.
Ability to connect OCM activities to business objectives and operate as a strategic partner.
Comfort working amid ambiguity and resistance.
Interest in developing junior practitioners and strengthening an OCM practice.

Nice To Haves

Bachelor's degree preferred; psychology, organizational behavior, communications, business, or HR disciplines are strong fits.
Advanced degree such as an MBA, MS in Organizational Development, I/O Psychology, or a related field.
Prosci ADKAR certification or equivalent change management certification.
Additional credentials such as CCMP, Kotter, or LaMarsh.
Experience delivering OCM on enterprise technology implementations, including ERP, HCM, CRM, SCM, or other platforms.
Familiarity with instructional design principles and adult learning theory.
Experience with stakeholder analysis and engagement tools, change readiness assessments, and resistance management frameworks.
Experience across multiple industries; manufacturing, consumer goods, financial services, life sciences, retail, or public sector experience is preferred.
Experience managing or leading a small OCM team or workstream of 4 or more people.
Comfort building an OCM methodology and designing an approach rather than only applying an established playbook.

Responsibilities

Partner with Engagement and Project Managers to translate high-level plans into detailed OCM workplans and deliverable inventories, integrating, sequencing, and resourcing the change workstream from the outset.
Apply Argano's LIFT delivery methodology and lessons from prior engagements to develop change strategies suited to each client.
Build working relationships with client business leaders, project sponsors, and functional stakeholders.
Deliver OCM work across concurrent projects and clients while maintaining quality, pace, and stakeholder confidence.
Design and execute change management strategies and plans to maximize adoption, minimize resistance, and accelerate proficiency.
Conduct change impact assessments across affected roles, processes, systems, and organizational structures and translate findings into targeted interventions.
Develop and maintain stakeholder analyses and engagement plans, identifying champions, resistance risks, and influence strategies.
Help clients articulate the value of investing in the people side of change.
Assess organizational readiness throughout engagements, identify risks, and adjust plans accordingly.
Coach senior leaders and executives on their roles as active, visible change sponsors.
Prepare leaders to communicate change through messaging frameworks, talking points, and facilitation support.
Build leadership alignment and engagement, helping executives model needed behaviors.
Navigate leadership-level organizational politics and resistance.
Design and execute communications strategies for appropriate audiences, messages, and timing.
Develop communications plans, calendars, and content for executive announcements, manager briefings, and system-user notifications.
Write, review, and refine communications across email, town halls, intranet, video, and manager talking points.
Measure communication effectiveness and adapt based on feedback and engagement signals.
Provide input into training strategies, approaches, and programs aligned with the change and affected audiences.
Define training needs by role and persona, addressing both how to use a new system or process and why the change is happening.
Support training design, development, and delivery with instructional designers, subject matter experts, and technology teams.
Develop or support job aids, quick reference guides, and sustainment tools.
Contribute to the development and refinement of Argano's OCM methodologies, tools, templates, and accelerators.
Lead and champion assigned OCM capabilities within the community of practice and enable colleagues to apply them on client engagements.
Mentor junior OCM practitioners and analysts through project collaboration and structured coaching.
Build client relationships that generate expansion opportunities and long-term partnerships.
Contribute OCM expertise and scope definition to proposals and business development pursuits.
Participate in thought leadership and knowledge-sharing activities to strengthen Argano's OCM market position.