Sr Consultant, Change Management
About The Position
Northern Trust’s Enterprise Change Management (ECM) team is seeking a seasoned Senior Change Management Consultant to lead large-scale change initiatives that support strategic objectives. Organizational Change Management (OCM) provides a structured approach to the people side of change, preparing stakeholders and driving adoption of new processes, systems, policies, organizational structures, and business initiatives. The role develops integrated plans to accelerate adoption and reinforce desired organizational behaviors. The consultant partners with program teams throughout the program lifecycle, applying change management methodology across multiple initiatives. The work includes stakeholder and impact assessment, change strategy, sponsorship and leadership alignment, engagement and communications, training, readiness and adoption measurement, and sustainment. The role also contributes to ECM’s Center of Excellence by building organizational change capability through training, knowledge transfer, advice on tools and best practices, and continuous improvement. Northern Trust describes the role as part of a global, flexible and collaborative team, with a hybrid working environment and continual development opportunities. Candidates will participate in a scenario-based panel interview. Applicants must be authorized to work in the U.S. without employment-based visa sponsorship now or in the future.
Requirements
- 6–10 years of experience in Change Management, Organizational Development/Effectiveness, or a related field.
- Experience leading the change management workstream for complex programs.
- Understanding of program and project lifecycles, with experience using project management processes and tools.
- Knowledge and application of Organizational Change Management methodology and tools.
- Hands-on project management experience in planning, execution, and delivery of complex projects.
- Excellent verbal and written communication and active listening skills.
- Interpersonal skills, including the ability to influence and build support at all organizational levels.
- Creative problem-solving and root-cause identification skills.
- Ability to work independently and collaboratively in a team environment.
- Strong organizational and analytical skills.
- Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
- Authorization to work in the U.S. without employment-based visa sponsorship now or in the future.
Nice To Haves
- Prosci Change Management and/or Prosci Train-the-Trainer Certification.
- Financial Services industry experience.
- Experience with video development.
Responsibilities
- Apply a structured change management approach and methodology to the people side of change across multiple projects.
- Assess change projects by identifying and analyzing key stakeholders, conducting change impact analyses, and determining the scale, scope, risk, and stakeholder readiness for change.
- Develop and manage change management plans using best practices and in collaboration with others.
- Lead communications efforts, including designing, developing, delivering, and managing communications.
- Define and measure success metrics and monitor progress in adoption, utilization, and proficiency.
- Lead Center of Excellence activities, including partner and manager change training, knowledge transfer, advising on tools, resources, and best practices, and continuous improvement through lessons learned.
- Model strong change discipline through mentoring and knowledge transfer to other team members.
- Support integration and connection of related change efforts across transformation programs.
- Lead the change management workstream for complex programs and help drive adoption of new processes, systems, organizational structures, and behaviors.
Benefits
- Retirement benefits, including 401(k) and pension.
- Health and welfare benefits, including medical, dental, vision, spending accounts, and disability coverage.
- Paid time off.
- Parental and caregiver leave.
- Life and accident insurance.
- Other voluntary and well-being benefits.
- Discretionary bonus program that may include an equity component.
- Flexible, hybrid working environment.
- Continual opportunities for development.
- Diverse and inclusive culture supporting balance and total wellbeing.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
