Sr Business Program Manager

ComEd • Oak Brook, IL

9d

About The Position

The Sr Business Program Manager reports to the Manager for Beneficial Electrification (BE) in ComEd’s Clean Energy Solutions organization. The role manages transportation electrification programs within ComEd’s $60 million-per-year BE investments, including residential and non-residential customer offerings that incentivize electric vehicle adoption and support Illinois’ goal of 1 million EVs by 2030 and ComEd’s Long Range Strategy.

The position develops, manages, and evaluates projects, programs, and initiatives from planning through post-implementation. It develops business plans, project charters, and performance metrics; manages project scope, schedules, and budgets; supports business planning and performance measurement; and coordinates quality assurance and change management with internal and external personnel. The position may require extended hours during storms or other energy delivery emergencies.

This is an individual-contributor role performed independently with general direction. It regularly mentors less experienced colleagues, leads cross-functional and cross-company teams, and works with personnel across Exelon. The role has a substantial impact on budgets and organizational performance, including reliability, operational costs, customer satisfaction, and financial goals. It also helps maintain the company’s standing with customers, regulators, and shareholders through the development and implementation of initiatives tied to customer experience, reliability, and business results.

Requirements

• Bachelor’s degree in a business or STEM field and 4–7 years of related business experience, or 6–9 years of related business experience in lieu of a bachelor’s degree.
• Comprehensive understanding of applicable standards, methods, processes, practices, business fundamentals, and performance metrics in the supported functional area.
• Advanced proficiency in standard software applications such as Microsoft Project, Visio, Excel, and PowerPoint, and relevant specialized business applications.
• Demonstrated business acumen and ability to create value, with strong problem-solving, analytical and financial, negotiation, and conflict-management skills, and willingness to accept increased responsibilities.
• Ability to build consensus, establish trust, meet critical deadlines, communicate effectively, and be accountable for multiple tasks.
• Customer-driven, with excellent written and oral communication skills and ability to interact with people at all levels.
• Ability to develop and implement process enhancements and efficiencies, including new technology.
• Ability to work extended hours when needed for storm or other energy-delivery emergency coverage.

Nice To Haves

• MBA or master’s degree in a business or STEM field.
• Comprehensive knowledge of project-management practices, procedures, and principles.
• CAPM, PMP, or Six Sigma Black Belt certification.
• Ability to analyze complex business processes and systems, interpret and recommend alternative courses of action, and implement intervention strategies to attain performance targets.
• Strong analytical skills for project evaluation, including analysis of complex projects involving economic, financial, risk, and decision analysis.
• Proficiency in business-case development and ability to present business cases effectively to business-unit leadership.
• Experience developing and/or delivering customer programs; utility transportation electrification customer-program experience is a plus.
• Solid understanding of transportation electrification and charging-infrastructure technology, industry, and policy.
• Excellent communication and presentation skills.

Responsibilities

• Lead the development, implementation, and evaluation of projects, programs, and business initiatives, including requirements analysis, performance measurement, and quality assurance.
• Manage project and program scope, schedules, and budgets.
• Coordinate and report on process, project, and initiative assignments; develop performance indicators and tracking mechanisms; and prepare, review, and analyze financial and operational reports and controls.
• Coordinate work plans to implement corrective actions identified through performance assessments.
• Support business plans and objectives across multiple areas and departments, and coordinate stakeholder development of business cases and prioritization of deliverables.
• Lead change management activities; develop and deliver training for employees and external personnel on new processes and procedures; and implement business-readiness procedures.
• Participate in process-improvement task forces, conduct benchmarking analysis, and prepare status reports for leadership.
• Understand business processes and guide end users; provide day-to-day client support and diagnostics; and assist personnel responding to internal and external inquiries.
• Regularly mentor less experienced colleagues and lead cross-functional and cross-company teams in integrating best practices.
• Develop and track project milestones and provide structured, detailed reports to appropriate management teams.
• Build relationships and coordinate with personnel across Customer Operations, IT, Regional Operations, Distribution Operations, Transmission Operations, Corporate Security, Communications, Regulatory, and Legal.

Benefits

• Annual bonus of 15% for eligible positions.
• 401(k) match and annual company contribution.
• Medical, dental, and vision insurance.
• Life and disability insurance.
• Paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave, and bonding/primary caregiver or parental leave.
• Employee Assistance Program and mental and emotional support resources.
• Wellbeing programs, including tuition reimbursement, adoption and surrogacy assistance, and fitness reimbursement.
• Referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior