Sr. Business Analyst - Supervision Operations

Federal Reserve System•Los Angeles, CA

6d•$103,000 - $164,600

About The Position

The Sr. Business Analyst works within Business Operations and Strategy in the Supervision Group, providing operational and administrative support to bank examination teams and developing management information system (MIS) reporting and analysis to inform operational decisions, planning, and business issues. The role evaluates existing processes, recommends operational optimization and quality improvements, and leads implementation of solutions, including automation and emerging technologies such as AI. Responsibilities may grow as process improvements take hold. The position supports the examination life cycle, improves processes in collaboration with cross-functional partners, and develops dashboards, reporting, and data analysis. It also coordinates projects, supports technology and process adoption, maintains procedures, provides training, and promotes continuity through documentation and cross-training. The position requires access to confidential supervisory information and is limited to eligible Protected Individuals. The role may require travel up to 5%.

Requirements

Bachelor's degree in business administration or a related field, or equivalent experience.
Five or more years of experience in business requirements gathering, process mapping, process improvement, and/or analytics.
Strong proficiency in Microsoft Office, especially Excel, Visio, and SQL, plus Power Apps or Power Automate.
Project coordination experience.
Experience building dashboards in Tableau or Power BI.
Experience collecting, transforming, analyzing, and reporting data to drive decisions.
Experience working cross-functionally and communicating moderately to highly complex information to broad audiences.
Ability to execute consistently amid changing priorities and handle confidential information.
Willingness and ability to travel up to 5%.
Must meet the posting's definition of a Protected Individual because the position requires access to confidential supervisory information.

Nice To Haves

Financial institution supervision experience and knowledge of Federal Reserve System activities.
Experience with Microsoft Copilot or similar AI assistants.
Quality improvement training or certification, such as Lean Six Sigma.
Working knowledge of AI tools or hands-on experience applying them to improve work processes.

Responsibilities

Provide operational and administrative support throughout the examination life cycle, including formatting supervisory documents, managing documents, tracking results, and entering and verifying examination content across multiple applications.
Collaborate cross-functionally to map current processes, identify controls, roles, bottlenecks, and difficulties, and define and implement improved processes.
Streamline and automate manual work using Microsoft tools such as Power Automate and Power Apps.
Evaluate AI tools, such as Microsoft Copilot, for practical use cases, recommend where they add value, and help prepare the team for responsible adoption.
Gather business requirements and design and build dashboards using Tableau or Power BI, as well as MIS reporting; analyze data and metrics to identify insights and trends.
Coordinate projects and activities to address business needs and monitor metrics to assess project effectiveness.
Lead change management efforts to drive adoption of new technologies and processes, and assess the impact of upcoming technology and business changes on the team.
Design and deliver training and materials for internal and external partners.
Write, update, and maintain team procedures as the business changes, and contribute to the unit's internal procedures tool.
Strengthen team continuity through cross-training, documentation, and backup coverage, and mentor interns and team members.