Lead Business Analyst, Capacity Planning - Supervision

Federal Reserve Bank of Philadelphia•San Francisco, CA

About The Position

The Federal Reserve Bank of San Francisco is seeking a Lead Business Analyst to support the Supervision Group’s transformation of resource and skills planning from a reactive approach to a proactive, data-driven approach. The role partners closely with the Resource Management Group and Learning & Development teams. Its forecasting models, workforce analytics, and strategic insights will inform how Supervision develops an agile examiner workforce. The position develops and maintains capacity plans and forecasting models, conducts scenario planning and skills-gap analysis, and turns complex data into recommendations about staffing, resource allocation, training, and strategic initiatives. It also leads cross-functional District- and System-level projects and programs related to resource planning and learning initiatives, and produces analyses to monitor resource usage and learning-program effectiveness. The position is based in San Francisco and requires access to confidential supervisory information, so candidates must meet the described Protected Individual criteria. Willingness and ability to travel up to 10% is required. Final offers are subject to an enhanced background check.

Requirements

Typically eight or more years of relevant experience in strategic planning, capacity planning, resource planning, or workforce management, or an equivalent combination of education and experience.
Proven analytical and problem-solving skills, including experience collecting, transforming, analyzing, and reporting complex data to drive significant business decisions.
Experience in statistical analysis and forecast modeling for demand planning or capacity models within a business planning cycle.
Familiarity with staffing metrics such as utilization, productivity, and attrition.
Strong written and verbal communication skills, including the ability to present information clearly and concisely to all levels of leadership.
Strong analytical and critical-thinking skills, sound judgment in moderately to moderately high-complexity decisions, and the ability to determine next steps when information is unavailable or ambiguous.
Experience leading cross-functional teams and programs across multiple stakeholder groups and driving District- or System-wide initiatives from inception to execution.
Proficiency with MS Office Suite, including Excel; visualization software such as Tableau; and programming languages such as SQL, R, or Python to manipulate data and create reporting and visualizations from scratch.
Willingness and ability to travel up to 10%.
Must qualify as a Protected Individual because the position requires access to confidential supervisory information.

Nice To Haves

Bachelor’s degree in statistics, business, economics, finance, accounting, or a related field is preferred.

Responsibilities

Develop and maintain a Supervision capacity plan and forecasting model, incorporating demand forecasts and resource-modeling inputs.
Conduct scenario-based planning and modeling to recommend future needs, assess strategic initiatives and change, and inform tactical scheduling, resourcing, and training plans.
Lead the collection, modeling, analysis, and interpretation of complex or broad data; identify trends and patterns that support resource recommendations and implementation of solutions.
Analyze data to inform future skills needs, resource planning and allocation, strategic changes, and significant business issues.
Conduct examiner-workforce skills-gap analysis to identify and prioritize training investments.
Apply strategic, top-down and bottom-up thinking to solve business problems creatively.
Lead cross-functional District- and System-level projects and programs related to resource planning and learning initiatives, including stakeholder collaboration, meeting management, document organization, and follow-ups.
Lead team projects and programs addressing business issues and manage ongoing initiatives.
Produce reports and analyses that monitor resource availability and usage and assess the effectiveness of key learning and development programs.