Lead Business Analyst, Capacity Planning - Supervision

Federal Reserve System•Los Angeles, CA

6d•$124,400 - $198,700

About The Position

The Lead Business Analyst will help transform Supervision’s resource and skills planning from a reactive approach to a proactive, data-driven approach. The position partners closely with the Resource Management Group and Learning & Development teams to develop forecasting models, workforce analytics, and strategic insights that inform how Supervision builds its examiner workforce. The role develops and maintains capacity plans and forecasting models, conducts scenario-based planning, analyzes workforce skills and resource needs, and turns complex data into recommendations. It also leads cross-functional District and System-level projects and programs related to resource planning and learning initiatives, and produces reporting to monitor resource availability, usage, and learning program effectiveness. The position requires access to confidential supervisory information and is limited to Protected Individuals as defined in the posting. Travel of up to 10% is required.

Requirements

Typically eight or more years of relevant experience in strategic planning, capacity planning, resource planning, or workforce management, or an equivalent combination of education and experience.
Proven analytical and problem-solving skills, including experience collecting, transforming, analyzing, and reporting complex data to drive significant business decisions.
Experience in statistical analysis and forecast modeling to support demand planning or capacity models within a business planning cycle.
Familiarity with staffing metrics such as utilization, productivity, and attrition.
Strong written and verbal communication skills, including the ability to present information clearly and concisely to all levels of leadership.
Strong analytical and critical-thinking skills and sound judgment in decisions of moderate to moderately high complexity, including determining next steps when information is unavailable or ambiguous.
Experience leading cross-functional teams and programs across multiple stakeholder groups and driving District- or System-wide initiatives from inception to execution.
Proficiency with MS Office Suite, especially Excel; visualization software such as Tableau; and programming languages such as SQL, R, or Python for data manipulation, reporting, and visualization.
Willingness and ability to travel up to 10%.
Must qualify as a Protected Individual to access confidential supervisory information.

Nice To Haves

Bachelor’s degree in statistics, business, economics, finance, accounting, or a related field is preferred.

Responsibilities

Develop and maintain a Supervision capacity plan and forecasting model using demand forecasts and resource-modeling inputs.
Conduct scenario-based planning and modeling; recommend future resource needs, assess strategic initiatives and changes, and inform tactical scheduling, resourcing, and training plans.
Lead the collection, modeling, analysis, and interpretation of complex or broad datasets; identify trends and patterns to support recommendations and implementation of solutions.
Analyze data to inform future skills needs, resource planning and allocation, strategic changes, and significant business issues.
Conduct skills gap analyses across the examiner workforce and identify and prioritize training investments.
Apply strategic, top-down and bottom-up thinking to creatively solve business problems.
Lead cross-functional District and System-level projects and programs related to resource planning and learning initiatives, including stakeholder collaboration, meeting management, document organization, and follow-up.
Lead team projects and programs addressing business issues and manage ongoing initiatives and stakeholder coordination.
Produce reports and analyses to monitor resource availability and usage and assess the effectiveness of learning and development programs.