AE - Sr Brand Ambassador (Sr Sales Associate)

American Eagle Outfitters•Jackson Township, OH

About The Position

As a part-time Sr Brand Ambassador, you bring the American Eagle and Aerie brands to life by providing every store guest with a positive shopping experience. You represent the company, build brand loyalty, share your passion for its products, and demonstrate company values. You use the AEO Selling Model to engage guests, help them find products, explain product details, make suggestions, and introduce the AEO loyalty program and other brand channels. You flex across the salesfloor, Cash & Wrap, fitting room, and stockroom, proactively resolve guest concerns in accordance with company policy, support your team, and follow AEO policies and procedures. The role suits people who enjoy interacting with others, bring energy to a fast-paced environment, and can handle multiple tasks. Evening, weekend, and holiday availability is expected. Previous retail experience is preferred, and candidates must be at least 18 years old. American Eagle describes itself as an American jeans and apparel brand founded in 1977, focused on casual style, authenticity, positivity, community, self-expression, and innovative sustainable fabrics. AEO is an Equal Opportunity Employer and provides reasonable accommodation for religion and disability in accordance with applicable law.

Requirements

Enjoy interacting with people.
Have energy and be able to handle multiple tasks in a fast-paced environment.
Be available to work evenings, weekends, and holidays.
Be at least 18 years of age.

Nice To Haves

Love AE and Aerie products.
Previous retail experience.

Responsibilities

Engage every guest using the AEO Selling Model and a “friends first” approach to help them find what they are looking for.
Educate guests about AE and Aerie products and suggest products suited to their needs.
Introduce guests to the AEO loyalty program and additional brand channels.
Flex among the salesfloor, Cash & Wrap, fitting room, and stockroom as needed.
Proactively resolve guest concerns while following company policy.
Assist the team in completing its work.
Follow AEO policies and procedures.

Benefits

40% year-round product discount at AE and Aerie, with additional seasonal discounts.
Opportunities for development, learning new skills, and career advancement.
Participation in store contests for a chance to win free merchandise and other exclusive prizes.
Subject to eligibility requirements, associates may be eligible for paid sick leave; AEO may provide REAL rewards at its discretion.
Paid time off, paid sick leave, and holiday pay vary by job level and type, location, employment classification, and years of service.

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