AE - Sr Brand Ambassador (Sr Sales Associate)

American Eagle Outfitters • Ontario, CA

8d • Onsite

About The Position

As a part-time Sr Brand Ambassador, you bring the American Eagle Outfitters (AEO) brand to life by providing guests with an excellent shopping experience. You represent the company, share your enthusiasm for AE and Aerie products, build brand loyalty, and embody the company’s values.

You help guests find what they are looking for using the AEO Selling Model and a “friends first” mindset. You explain product details, make recommendations, introduce the AEO loyalty program and other brand channels, and address guest concerns in accordance with company policy. You may work across the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom, and collaborate with your team to complete store tasks while following AEO policies and procedures.

Requirements

• At least 18 years of age.
• Love interacting with people.
• Have energy and be able to handle multiple tasks in a fast-paced environment.
• Be available to work during guest shopping hours, including evenings, weekends, and holidays.
• Love AE and Aerie products.

Nice To Haves

• Previous retail experience.

Responsibilities

• Engage with each guest using the AEO Selling Model and a “friends first” mindset to help them find what they are looking for.
• Educate guests about AE and Aerie product details and make product suggestions to fit their needs.
• Introduce guests to the AEO loyalty program and additional brand channels.
• Flex between the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
• Proactively resolve guest concerns while adhering to company policy.
• Assist the team in completing store tasks.
• Follow AEO policies and procedures.

Benefits

• Opportunities for development, learning new skills, and career advancement.
• 40% off products at AE and Aerie year-round, plus additional seasonal discounts with new Floorsets.
• Participation in store contests for a chance to win free merchandise and other exclusive prizes.
• Eligible associates may receive paid sick leave.
• AEO may provide REAL rewards at its discretion.
• Paid Time Off and holiday pay, which vary by job level and type, location, employment classification, and years of service.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed