AE - Sr Brand Ambassador (Sr Sales Associate)

American Eagle Outfitters•Douglasville, GA
•Onsite

About The Position

As a part-time Sr Brand Ambassador (Sr Sales Associate), you bring the American Eagle and Aerie brands to life by providing guests with a positive shopping experience and building brand loyalty. You represent the company’s values and help guests find products that meet their needs. The role involves engaging guests using the AEO Selling Model, sharing product information and suggestions, introducing the loyalty program and other brand channels, and flexing among store zones as needed. You also resolve guest concerns within company policy, support your team, and follow company policies and procedures.

Requirements

  • Be at least 18 years of age.
  • Be available to work when guests shop, including evenings, weekends, and holidays.
  • Be able to handle multiple tasks in a fast-paced environment.
  • Enjoy interacting with people and bring energy to the role.
  • Love AE and Aerie products.

Nice To Haves

  • Previous retail experience.

Responsibilities

  • Engage every guest using the AEO Selling Model and a “friends first” approach to help them find what they need.
  • Educate guests about AE and Aerie products and recommend products that fit their needs.
  • Introduce guests to the AEO loyalty program and additional brand channels.
  • Work flexibly across the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
  • Proactively resolve guest concerns while following company policy.
  • Assist the team and contribute to getting the job done.
  • Act with integrity and adhere to AEO policies and procedures.

Benefits

  • Opportunities for development and learning new skills, with potential for career advancement.
  • 40% off AE and Aerie products year-round, plus additional seasonal discounts with new Floorsets.
  • Store contests offering the chance to win free merchandise and other exclusive prizes.
  • A supportive team environment described as the #AEOFamily.
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