Sr. Billing Specialist

Odyssey•Vandalia, IL

33d•$65,000 - $70,000•Hybrid

About The Position

The Billing Lead is responsible for overseeing the accurate and timely processing of customer invoices, ensuring compliance with company policies and industry regulations, resolving billing issues, and coordinating a team to achieve operational excellence. The role includes guiding and supporting team members, working with internal departments on complex billing problems, and assisting customers and vendors with billing inquiries. This is a hybrid role in Vandalia, Illinois, with Fridays remote. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. There are no travel or supervisory responsibilities. The position reports to the Sr. Director, Finance. Applicants must be currently authorized to work in the United States. No relocation allowance will be considered unless specifically addressed.

Requirements

High school diploma or GED.
Three to five years of experience in billing, preferably in the warehouse or logistics industry.
Proficiency in billing software and Microsoft Office Suite, including Excel, Word, and Outlook.
Strong analytical and problem-solving skills, including the ability to analyze billing data and identify discrepancies.
Excellent verbal and written communication skills.
Strong organizational and time-management skills, including the ability to manage multiple tasks and meet deadlines in a fast-paced environment.
High attention to detail and accuracy in billing operations.
Customer-focused mindset and ability to address billing issues promptly and professionally.

Nice To Haves

Logistics knowledge.

Responsibilities

Oversee customer invoice processing to ensure accuracy and timeliness.
Verify billing information and resolve discrepancies.
Ensure billing documents are correctly prepared and filed.
Ensure billing activities comply with company policies, industry standards, and regulatory requirements.
Identify and resolve billing issues and discrepancies.
Collaborate with logistics, finance, and other internal departments to resolve complex billing problems.
Develop and implement billing best practices and identify process improvements and efficiency gains.
Lead and coordinate the billing team to ensure tasks are completed accurately and on time.
Guide and support team members and foster a collaborative work environment.
Assist customers and vendors with billing inquiries and resolve billing-related questions and concerns promptly.
Assist in training team members on billing processes and systems.
Perform other duties and projects as assigned.