Sr. Billing And Collections Clerk

Aston Carter•Dulles, VA

2d•$26 - $29•Onsite

About The Position

The Senior Billing and Collections Clerk supports the North American Accounts Receivable function by ensuring accurate and timely billing, efficient collections, and a smooth financial close process. The position handles customer invoice generation and distribution, payment monitoring, customer account record maintenance, and collaboration with customers and internal stakeholders. The posting describes the role as full-time and hybrid, based in the Dulles/Sterling, Virginia area, while its workplace details also identify it as fully onsite in Dulles, Virginia. This is a contract-to-hire position. The stated pay range is $26.00–$29.00 per hour. Depending on eligibility and applicable plan terms, benefits for this temporary role may include medical, dental and vision coverage; critical illness, accident and hospital coverage; a 401(k) retirement plan with pre-tax and Roth contributions; life insurance; short- and long-term disability; a Health Spending Account; transportation benefits; an Employee Assistance Program; and time off or leave, including PTO, vacation or sick leave.

Requirements

At least 3 years of experience in billing and collections.
Associate degree in Accounting, Finance, or a related field, or an equivalent combination of education and experience.
Strong familiarity with standard accounting concepts, practices, and procedures.
Hands-on experience with SAP or SAP S/4HANA ERP accounting systems, or similar ERP accounting software.
Proficiency in Microsoft Excel, including spreadsheets for billing, reporting, and reconciliations.
Experience in collections, including monitoring accounts, following up on past-due invoices, and resolving payment issues.
Strong attention to detail and accuracy in billing, reconciliations, and account maintenance.
Effective written and verbal communication skills for interacting with customers and internal stakeholders.
Ability to work effectively in a hybrid team environment.
Maturity and professionalism to work with all levels of management, employees, and customers.
Ability to manage multiple priorities and meet inter-company deadlines.
Strong problem-solving skills to investigate and reconcile complex account discrepancies.
Comfort with credit card payment processing and related reconciliations.

Nice To Haves

Previous work experience with Vertex sales tax software.
Experience researching and resolving sales and use tax issues.
Prior experience working for a multinational corporation.
Experience using EDI functions for invoicing large customer accounts.

Responsibilities

Perform general duties on customer accounts to ensure billing and payment are efficient, prompt, and accurate.
Generate, process, and distribute accurate and complete customer invoices.
Process affiliate invoices within inter-company deadlines and reconcile affiliated accounts to the general ledger.
Assign general ledger account numbers to manual invoices for proper distribution to the accounts receivable sub-ledger.
Process inter-company payment information using Excel spreadsheets.
Process invoices for large customer accounts using EDI functionality.
Collect and consolidate billing information for large customer accounts, confirm approvals, and prepare billing data in Excel.
Monitor customer accounts for non-payment, short payment, and delayed payment, and take appropriate follow-up actions.
Coordinate customer billing and collection activities, including preparing and sending invoices and account statements.
Monitor payments and generate routine billing and collection status reports.
Calculate customer late fees using Excel and ensure they are applied accurately.
Contact existing customers by phone and email about past-due invoices, research inquiries, and provide answers.
Update customer account information to maintain accurate and current records.
Investigate and reconcile customer discrepancies and account transactions, and work with customers to resolve reconciliation issues.
Escalate customer invoicing and payment concerns to appropriate internal stakeholders when necessary.
Collaborate with Sales, Customer Service, Finance, and other internal departments to verify account discrepancies.
Maintain detailed records on delinquent customer accounts and participate in monthly accounts receivable meetings.
Research sales and use tax issues related to customer invoices and payments.
Process credit card payments and ensure they are accurately recorded.
Support month-end and year-end financial close processes related to billing and collections.