Billing and Collections Administrator

Carrier•Boca Raton, FL

3d•$35,500 - $71,500

About The Position

As a Billing and Collections Administrator at Carrier, you will be a key customer contact responsible for contract entry, invoicing, and collections for an assigned group of accounts. The role involves frequent communication with customers, branch managers, and field service technicians to review past and current rentals.

Requirements

High school degree.
At least 2 years of relevant experience in billing, accounts receivable, and/or collections.

Nice To Haves

Exceptional written and oral communication and customer service skills.
Ability to multitask in a matrixed, fast-paced environment.
Strong team-building and relationship-building abilities.
Strong attention to detail and organizational skills.
Strong computer skills, including Microsoft applications.
Experience with CRM and billing applications.

Responsibilities

Receive and process rental agreements for the assigned area.
Answer customer questions regarding their rentals.
Communicate with branch managers and technicians to keep rental information accurate.
Make collection calls daily.
Perform additional team duties as assigned, including processing look-ups, handling year-end paperwork, and mailing promotional materials as needed.
Prepare current on-rent reports for assigned key accounts.

Benefits

Medical, dental, and vision benefits.
Wellness incentives.
Retirement benefits.
Paid vacation, up to 15 days.
Paid sick days, up to 5 days.
Paid personal leave, up to 5 days.
Paid holidays, up to 13 days.
Birth and adoption leave.
Parental leave.
Family and medical leave.
Bereavement leave.
Jury duty leave.
Military leave.
Purchased vacation.
Short-term and long-term disability.
Life insurance and accidental death and dismemberment coverage.
Health Savings Account, Health Care Spending Account, and Dependent Care Spending Account.
Tuition assistance.
May be eligible for short-term cash incentives, subject to plan requirements.