Billing and Collections Specialist
About The Position
The Billing and Collections Specialist supports accurate and timely financial operations for the Charter department. The role reconciles expenses and flight logs, prepares charter invoices and monthly aircraft owner statements, follows up on past-due receivables, and prepares charter revenue entries. It also supports month-end close and assists with accounts payable and accounts receivable as needed. The position reviews and finalizes expense and flight log entries in JetInsights, codes expenses to the general ledger, exports expenses to accounts payable, and investigates missing expenses. It creates invoices in Great Plains, verifies taxes, rates, and fees, bills monthly owner statements, communicates with aircraft owners and their staff, maintains billing accounts, and corrects or rebills invoices when needed. The role also prepares and posts month-end charter and management revenue journal entries, including accruals and cutoff adjustments, and provides billing and revenue details for the close. The position archives prior-year paperwork, meets assigned departmental and individual KPIs, maintains organized records, protects confidential information, and demonstrates professionalism, accountability, integrity, and sound judgment. Additional duties may be assigned based on operational needs. Work is primarily performed in a standard office environment and requires extended periods of sitting and computer use.
Requirements
- Associate degree or higher in Accounting, Finance, or Business.
- Minimum of three years of billing and collections experience.
- Working knowledge of month-end close, journal entries, and revenue cutoff.
- Experience with Microsoft Office and databases.
- Strong attention to detail, organizational skills, and aptitude for numbers.
- Ability to plan and prioritize work and meet deadlines.
- Strong written and verbal communication skills.
- Strong customer service and interpersonal skills, including professional phone and email etiquette.
- Ability to maintain the confidentiality of privileged information.
Nice To Haves
- Knowledge of Great Plains Accounting Software.
- Knowledge of JetInsights.
- Aviation, charter, or aircraft management billing experience.
Responsibilities
- Review and finalize expense and flight log entries in JetInsights.
- Code expenses accurately to the general ledger and export expenses to accounts payable.
- Investigate missing expenses.
- Prepare and create charter invoices in Great Plains.
- Verify taxes, rates, and fees before invoicing.
- Compile and bill monthly aircraft owner statements.
- Communicate with aircraft owners and their staff.
- Set up new accounts and maintain existing accounts in billing systems.
- Correct and rebill invoices as needed.
- Follow up on and collect past-due charter-related receivables.
- Prepare and post month-end charter and management revenue journal entries, including accruals and cutoff adjustments.
- Support month-end close and provide billing and revenue details as needed.
- Assist with accounts payable and accounts receivable as needed.
- Archive prior-year paperwork and maintain organized records.
- Meet assigned departmental and individual KPIs.
- Protect confidential information and demonstrate professionalism, accountability, integrity, and sound judgment.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
