Sr Associate, Sales Development- Lead Generation
About The Position
Cotality is hiring a Sales Development Associate to respond to inquiries from new and existing clients, identify and qualify business opportunities, and provide leads that help inside account executives build pipeline. The role is an initial point of contact for customers and involves learning about their business needs, promoting Cotality products and services, and arranging meetings with prospective clients. The position offers structured sales training and a career path toward BDR or Inside Account Executive roles. The work model is hybrid, with 1–2 days per month in the office and the remainder remote.
Requirements
- At least 2 years of experience in a customer-facing role, such as sales, SDR/BDR, inside sales, customer success, hospitality, retail, or the military.
- Clear and confident communication by phone, email, and chat.
- Curiosity and the ability to ask questions to uncover customer needs.
- Coachability, competitiveness, and motivation by goals, feedback, and growth.
- Organization and discipline in follow-up and CRM hygiene.
- Proficient PC skills, including Microsoft Suite.
Nice To Haves
- Exposure to real estate, mortgage, insurance, proptech, SaaS, or data and analytics.
- Experience with Salesforce, Outreach or Salesloft, ZoomInfo, or LinkedIn Sales Navigator.
- A bachelor's degree or equivalent experience.
Responsibilities
- Respond to new and existing client inquiries by telephone, email, and live chat to uncover and qualify business opportunities for products and services.
- Build business relationships with customers and understand and address their individual needs and requirements.
- Overcome technical and business objections from prospective customers.
- Work with sales representatives to arrange meetings with prospective clients, including conference calls, product demonstrations, and introductions.
- Document prospecting, engagement, discovery, and business information in the CRM for reporting, tracking, and customer database needs.
- Learn about and promote company products and services.
- Work with colleagues, sales representatives, and management to improve client discovery, engagement, customer experience, and pipeline generation.
Benefits
- Generous paid time off.
- 11 paid holidays.
- Well-being and volunteer time off.
- Up to 16 weeks of fully paid parental leave and a baby stipend.
- Multiple medical plan options with mental health and wellness support offerings.
- 401(k) with company match and vesting after one year.
- $400 annual well-being stipend.
- Tuition assistance up to $5,250.
- Recognition rewards, referral bonuses, and exclusive discounts.
- Competitive benefits and health coverage.
- Flexible working model.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
