Sr. Associate, Global Engagement Marketing

Harry's • New York, NY

5d • $95,000 - $110,000 • Remote

About The Position

The Global Engagement Associate supports the execution of Harry’s email and SMS campaigns across its direct-to-consumer markets. This hands-on, execution-heavy role works directly in Klaviyo to build, QA, schedule, and launch campaigns, manage lists and segments, and ensure communications are accurate, on brand, compliant, and ready to send.

The role helps drive campaign development from brief through launch, coordinating creative assets, links, audiences, testing, approvals, and reporting. Campaigns support product launches, seasonal and promotional moments, retention and winback efforts, and ongoing lifecycle communications. The Associate partners with the Global Engagement Lead and teams across Brand, Creative, Digital Product, Analytics, Growth, CX, Legal, and Finance. The role also monitors performance, supports triggered-flow updates, and helps improve campaign planning, production, documentation, QA, templates, and reporting.

The position is part of the Global Harry’s DTC team and works with regional and global partners in the US, UK, Canada, and Germany. It reports to the Global Engagement Lead, who is based in the UK. The role can be performed remotely, subject to Mammoth Brands’ state employment eligibility constraints. Harry’s working model otherwise describes in-office work Tuesday through Thursday.

The stated base salary hiring range is $95,000 to $110,000, with the final offer based on location, skill level, and experience. Mammoth Brands describes an inclusive culture and provides equal employment and advancement opportunities.

Requirements

• Comfort working in CRM tools, ideally Klaviyo, and building, QA’ing, and launching email and SMS messages.
• Experience supporting email, SMS, CRM, lifecycle, retention, or ecommerce marketing campaigns.
• Strong attention to detail and operational skills, including the ability to manage detailed buildout work and recognize its effect on customer experience.
• Care for copy, storytelling, and how messages land with customers.
• Comfort using data to understand campaign performance, identify trends, and suggest practical optimizations.
• Proactive communication skills, including managing dependencies, raising risks early, and keeping work moving.
• Strong organization and collaboration skills, including comfort working with global teammates across time zones.
• A customer-centric approach to making owned-channel communications useful, clear, and engaging.

Nice To Haves

• Experience with email, SMS, CRM, lifecycle, retention, or ecommerce campaigns for a consumer brand or subscription business.
• Interest in growing ownership of audience planning, testing, segmentation, and campaign recommendations.

Responsibilities

• Build, QA, schedule, and launch email and SMS campaigns in Klaviyo, ensuring accuracy, formatting, links, segmentation, compliance, and customer experience.
• Manage day-to-day campaign development, turning briefs, calendars, product priorities, and creative assets into owned-channel communications.
• Support the global engagement calendar, including product launches, seasonal and promotional campaigns, retention initiatives, and winback efforts.
• Partner with the Global Engagement Lead and Brand Managers to translate business priorities into customer-centered, commercially effective email and SMS storytelling.
• Coordinate with Creative, Brand, Digital Product, Analytics, Growth, CX, Legal, Finance, and other partners to gather inputs and keep campaigns on schedule.
• Identify and help implement improvements to campaign planning, buildout, QA, documentation, templates, and reporting.
• Monitor campaign performance and customer behavior, using Klaviyo and analytics-partner insights to identify what is working and where to test or improve.
• Support lifecycle and flow updates, including building and QA’ing triggered communications, testing personalization, and maintaining a high-quality customer journey.

Benefits

• Medical, dental, and vision coverage
• 401k match
• Equity in Mammoth Brands
• Flexible time off and working hours
• L&D stipend
• Sabbatical leave: four weeks after five years, six weeks after ten years, and eight weeks after fifteen years
• Paid parental leave: 20 weeks for parents who give birth and 16 weeks for all other paths to parenthood
• In-person and virtual events, including happy hours, team-building events, and rooftop parties
• Free products from the company’s family of brands

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed