About The Position

HSBC is seeking an experienced professional to join their team in the role of Sr. Associate Director, Vendor Management within the Asia & Middle East Tech division. This role is crucial for ensuring alignment of key parties, developing technology strategies, managing service providers and tooling, and overseeing vendor relationships to deliver business objectives.

Requirements

  • Proven track record of executive leadership in technology management roles within the financial services industry, preferably within multinational banks.
  • Strong understanding of Technology operational management requirements for banks and knowledge of the external environment - regulatory, political, competitor and market.
  • Ability to translate technology strategy and align and manage accountabilities accordingly.
  • Experience of managing within a complex matrix environment.
  • Deep financial and commercial awareness.
  • Demonstrable experience in managing significant financial and resource plans, organizational transformation, and project portfolio management, with a track record of driving results in complex, matrixed organisations.
  • Ability to manage and mitigate operational risk effectively.
  • Develops and maintains long term relationships with highly critical stakeholders internally and externally.
  • Maintains expert knowledge of stakeholder requirements, competitor activities and market trends to influence future direction.
  • Strong analytical and problem-solving skills, with the ability to synthesize complex information and make data-driven decisions to drive business outcomes.
  • Understanding of the HSBC Group and its strategy, structures and processes.
  • Knowledge of the external environment - regulatory, political, competitor and market.

Responsibilities

  • Ensure alignment of key parties to agree objectives and support the development of the Tech/Business strategy to deliver.
  • Ensure a vertical and horizontal view is considered through value streams and co-design structures so that services are not duplicated and that there is a cohesive strategy around our service providers and tooling – this will need to happen for not only new deals but also with the current landscape of providers.
  • Provide 3rd party requirements to procurement.
  • Analyse options and support the development of Business Cases.
  • Review, plan and prioritise funding options across RTB, CTB, and other portfolios (e.g. LTO).
  • P&L development and business case updates.
  • Confirm financial, workforce and recharging model.
  • Support Procurement with commercial negotiation, assessment, and deal structuring.
  • Confirm contract meets requirements, including funding and P&L impact.
  • Ensure pre-contract TPEM tasks complete.
  • Manage Third Party Spend (TPS) approval process.
  • Support approval briefings, including COO, Finance and Tech.
  • Update forecasts and manage budget/funding and workforce requirements.
  • Submit and/or manage Purchase Orders.
  • Validate benefit claims.
  • Manage financial, workforce and recharging requirements (including forecasting, invoicing, global contract distribution and balance sheet).
  • Refresh objectives and strategy review at agreed date – with sufficient time prior to the next negotiation period so that we can lock in on any new or changed requirements or needs.
  • Oversight of Third-Party Engagement Management (TPEM) tasks completion, vendor performance, and all associated risk management.
  • Active and engaged member of the AMET Ops Director leadership team.
  • Active and engaged member of the GCIO Vendor Management Pillar working group.
  • Chair AMET Vendor Management Meetings.
  • Lead and manage AMET Vendor Management team.

Benefits

  • Continuous professional development
  • Flexible working
  • Opportunities to grow within an inclusive and diverse environment
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