Sr Associate, AI Creative Operations

Newell Brands•Atlanta, GA

About The Position

The Senior Associate, AI Creative Operations supports assigned AI pilots and creative technology implementations within Newell Brands’ Emerging Technology team. Working under the direction of a team leader or designated project lead, this individual coordinates project activities, documents workflows, and supports users as approved AI capabilities are introduced. The Central Design Emerging Tech team includes AI developers, creative technologists, and AI creatives working on custom AI products, digital twins, visualization, and content workflows. The Senior Associate supports these specialists and designated business users through practical coordination, documentation, and onboarding within established project plans and enterprise requirements. This is an individual contributor role that organizes assigned work within agreed priorities and methods, with regular guidance and review. The team leader or designated project lead retains accountability for project plans, delivery outcomes, priorities, resources, and deployment decisions. Enterprise functions retain policy, governance, risk acceptance, and technology approval authority. The Senior Associate provides information and recommendations and escalates decisions outside established guidance.

Requirements

Relevant experience in project coordination, creative operations, marketing operations, technology implementation support, or a related discipline.
Experience supporting cross-functional projects in a large organization and ability to work within established processes and approval requirements.
Familiarity with consumer products, consumer brands, retail, or e-commerce workflows.
Strong program management skills, including experience establishing workstreams, operating cadences, milestones, decision rights, risk management, and executive reporting.
Ability to document workflows, translate technical information into practical user instructions, and communicate clearly with project stakeholders.
Working knowledge of common project tracking and collaboration tools, and ability to learn new AI-enabled tools and workflows.
Comfort operating in emerging areas where processes, requirements, and solutions may not yet be fully defined.
Ability to complete assigned tasks and follow-ups accurately and on time, raise delays and unresolved issues promptly, and maintain current, complete project records and user materials.

Nice To Haves

Experience supporting AI or creative technology pilots, user testing, content workflows, or tool onboarding.
Experience preparing training materials, assisting with workshops, or supporting AI literacy and user enablement.
Experience taking new capabilities, platforms, or operating models from pilot through broader organizational rollout.

Responsibilities

Maintain schedules, task trackers, milestones, and issue logs for assigned activities using established templates and plans; follow up with task owners and flag delays or missing information to the project lead.
Arrange project working sessions, record decisions and action items, and coordinate agreed follow-ups with developers, creatives, and business partners.
Compile progress updates and supporting information for project reviews; resolve routine coordination questions using established guidance and escalate issues affecting scope, resources, cost, or timing.
Help gather and document user requirements and current workflows for assigned use cases, and record scope and acceptance criteria agreed by the project lead and business stakeholders.
Support pilot logistics, testing schedules, participant communications, feedback collection, and deployment checklists for designated teams or user groups.
Track feedback, issues, and follow-up actions; compile readiness documentation and completion summaries for review; and flag outstanding approvals or unresolved issues before deployment.
Document process steps and handoffs for assigned AI-enabled creative workflows, including digital twin visualization, asset production, and e-commerce content, using established templates.
Identify recurring workflow issues and suggest practical improvements to the project lead; help implement approved changes and update related documentation.
Maintain instructions, checklists, and handoff materials so users can follow approved workflows consistently.
Help adapt approved training content into user guides, onboarding materials, and demonstrations for assigned tools, and explain established capabilities, limitations, and approved uses clearly.
Coordinate training sessions and office hours, assist with demonstrations, answer routine user questions using approved guidance, and refer technical or policy questions to the appropriate specialist.
Collect user feedback, participation data, and adoption questions; share approved updates and lessons through existing team channels and track agreed follow-up actions.
Compile usage, participation, user feedback, and workflow data accurately against agreed measures to support project evaluation and improvement.