Creative Operations Associate Manager

HelloFresh • New York, NY

2d • $75,750 - $92,583 • Hybrid

About The Position

HelloFresh is hiring a Creative Operations Associate Manager to join its Global Creative Operations team in New York City. The role supports operational management of creative development across HelloFresh’s portfolio of brands, partnering with Marketing, Creative, Production, and other stakeholders to deliver integrated campaigns, product launches, and ongoing marketing initiatives. Reporting to the Creative Operations Lead, North America, the Associate Manager oversees day-to-day creative operations across multiple brands and markets, moving projects from briefing through final asset delivery. The role also supports resourcing, operational reporting, project-management systems, and improvements to creative workflows and efficiency.

Requirements

• 3–5 years of experience in Creative Operations, Creative Project Management, or a closely related field.
• Bachelor’s degree or equivalent professional experience.
• Demonstrated experience managing creative projects from briefing through final delivery.
• Strong understanding of integrated creative workflows across digital, CRM, print, packaging, photography, and video production.
• Experience managing multiple concurrent projects, timelines, and cross-functional stakeholders in a fast-paced environment.
• Strong organizational, project-planning, prioritization, and problem-solving skills.
• Ability to identify risks proactively, manage competing deadlines, and communicate effectively with stakeholders.
• Experience with project management platforms such as Airtable, Jira, Asana, Monday.com, Workfront, or similar tools.
• Excellent communication, collaboration, and relationship-building skills.
• Proactive mindset and interest in process improvement, operational efficiency, and supporting creative teams.

Nice To Haves

• Experience in an in-house creative team or agency environment.
• Familiarity with creative resource planning, project reporting, and workflow optimization.

Responsibilities

• Coordinate end-to-end creative operations for integrated marketing initiatives, from intake and project planning through execution and final asset release across digital, print, packaging, video, photography, CRM, and lifecycle marketing.
• Coordinate creative execution for Peak campaigns, product launches, refreshed meal photography, strategic partnerships, packaging initiatives, brand campaigns, and cross-channel marketing programs, ensuring milestones and deliverables are met on time.
• Partner day to day with Marketing teams across HelloFresh’s brands, Creative, Production, Lifecycle Marketing, Product Marketing, Packaging, and external agency partners to align priorities, timelines, deliverables, and business objectives.
• Work with the Creative Resource Manager and Creative Operations Lead to monitor workloads, forecast upcoming work, identify capacity constraints, and escalate resourcing risks.
• Manage multiple concurrent creative initiatives and contribute to improvements in workflows, intake processes, project governance, and ways of working.
• Develop and manage integrated project plans; coordinate teams through creative development, production, reviews, approvals, and final delivery; identify risks and remove blockers.
• Support best practices in project management systems and operational tools, reinforce standardized processes, and identify opportunities for automation and scalable improvements.
• Maintain reporting on project health, team capacity, delivery performance, and operational metrics to support decision-making.
• Participate in retrospectives following campaigns, productions, and launches; document learnings and support scalable process improvements.

Benefits

• Competitive salary.
• 401(k) company match that vests immediately upon participation.
• 16 weeks of parental leave and a PTO policy.
• $0 monthly premium and other flexible health plans effective on the first day of employment.
• 85% discount on a HelloFresh subscription and other product initiatives.
• Snacks, cold brew on tap, and monthly catered lunches.
• Company-sponsored outings and Employee Resource Groups.
• Collaborative, dynamic work environment within a fast-paced, mission-driven company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level