Manager, Creative Operations

The Trade Desk•New York, NY

2d•$85,000 - $156,000

About The Position

The Trade Desk’s in-house Creative Shop is seeking an experienced creative operations manager to bring clarity and structure to marketing and creative work. The role owns creative projects from intake through deployment, manages team capacity, and leads relationships with production agencies and other creative vendors. The successful candidate is curious, process-focused, comfortable with ambiguity, and energized by a fast-paced environment. They use AI to improve creative and project management workflows and help the team do its best work.

Requirements

5–7+ years of project or program management experience in a creative or digital agency or in-house creative team.
Strong command of project management best practices and tools.
Hands-on experience applying AI to creative or project workflows.
Proven ability to manage a high volume of concurrent projects end to end under tight deadlines.
Experience with resource and capacity planning.
Excellent communication and stakeholder-management skills, including with senior leaders across functions.
Comfort with ambiguity and ability to pivot quickly while maintaining attention to detail.
Positive, collaborative attitude and eagerness to learn.

Nice To Haves

Experience with Asana.
Experience with content or editorial operations.

Responsibilities

Manage creative projects end to end, from intake and scoping through production, review, approval, and deployment.
Build and maintain project plans and timelines, adjusting them as priorities shift.
Plan and manage team capacity by allocating work, forecasting demand, and identifying resourcing gaps and risks early.
Own relationships with production agencies and creative vendors, including briefing, scoping, budgets, statements of work, invoice tracking, and performance.
Serve as liaison between business leads and the creative team, ensuring briefs are complete, creative operations best practices are followed, and communication remains clear.
Coordinate legal review and sign-off for marketing collateral and media.
Report on project status, capacity, and vendor spend, and flag prioritization trade-offs to senior marketing and operations leaders.
Evaluate and introduce AI-enabled tools and workflows to improve the speed and quality of creative work.

Benefits

Comprehensive medical, dental, and vision healthcare, with premiums paid in full for employees and dependents.
401(k) plan with company match.
Short- and long-term disability coverage.
Basic life insurance.
Well-being benefits.
Reimbursement for certain tuition expenses.
Parental leave.
Sick time of 1 hour per 30 hours worked.
Vacation for full-time employees: up to 120 hours through the first year and 160 hours thereafter.
Around 13 paid holidays per year.
Opportunity to purchase company stock at a discount through the Employee Stock Purchase Plan.
Employees may be eligible for stock-based compensation grants based on company and individual performance.
The role may offer variable compensation-based incentives and commissions, depending on the role.