Sr Applications Analyst - Epic Revenue Cycle
About The Position
The Senior Applications Analyst maintains expert knowledge of assigned application functionality and combines it with information technology experience to build and maintain systems that enhance workflows. The role is responsible for designing, building, testing, validating, implementing, and supporting assigned applications, while providing guidance to analysts and customers and mentoring other analysts. The analyst assesses workflows and business needs, defines requirements, configures complex application components, and supports application operations and development. The position provides ongoing incident resolution, root-cause and impact analysis, upgrade and patch planning, and enhancements in response to changing customer business and clinical needs. It also serves as an internal subject matter expert, works with minimal management direction, and leads medium-sized projects, service deployments, and straightforward live cutovers using PMO methodology and artifacts.
Requirements
- Bachelor's degree in information technology, a clinical field of study, or a related field from an accredited college or university, or an equivalent combination of education and experience in a related field.
- Five or more years of experience implementing or supporting healthcare clinical or business applications.
- Obtain current certification in assigned application(s), if required; Epic analysts must obtain certification in the appropriate module(s) within the specified timeframe following class completion and maintain certification on the current Epic version.
- Expert-level knowledge of assigned application functionality and the ability to design, build, test, validate, implement, and support applications.
- Ability to work with minimal management direction.
Nice To Haves
- Eight or more years of related experience in a healthcare environment.
- License or federal registry in a relevant healthcare field.
- Experience with requirements management, diagramming, and use-case development.
Responsibilities
- Analyze and complete service requests and provide application support, including workflow assessments, business-needs capture, and analysis of internal systems to determine functional requirements.
- Document requirements through product development and other functions to support project teams.
- Configure highly complex components based on functional requirements.
- Guide other business or technical analysts in software development methods, processes, and implementation.
- Evaluate development projects and help tailor development processes to project needs.
- Provide technology direction to the business for tactical approaches.
- Support end users with application configuration and in-house-developed applications.
- Define scope, align expectations, and coordinate activities of external contractors or firms.
- Direct and provide support for operations, product, and development activities, including direct customer and off-hours support.
- Resolve application incidents; conduct root-cause and impact analyses; plan upgrades and patches; and develop enhancements for changing customer business and clinical requirements.
- Define business scope and objectives through research and fact-finding informed by business and industry requirements.
- Perform functional analysis, requirements definition, application-module configuration, and testing.
- Conduct prototypes; develop functional specifications and data and function mappings; and configure tables, transactions, controls, and work queues.
- Identify and resolve gaps in business processes.
- Support security and authorization setup, user documentation, data-interface design, data migration, and reconciliation.
- Coordinate installation and tuning of modifications and data archiving.
- Develop workarounds and new workflows using master-level build skills.
- Serve as an application resource and internal subject matter expert.
- Mentor and train lower-level Application Analysts.
- Scope and lead medium-sized projects and service deployments, and drive straightforward live cutovers using PMO methodology and artifacts.
- Perform other duties as assigned; the job description may change with or without notice.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
