Intermediate App Analyst - Epic Revenue Cycle

JPS Health Network•Fort Worth, TX

3d•Onsite

About The Position

The Intermediate Applications Analyst maintains in-depth knowledge of assigned application functionality and applies information technology experience to build and maintain systems that enhance workflows. The analyst is responsible for designing, building, testing, validating, implementing, and providing ongoing support for assigned applications, while mentoring other analysts. The role supports healthcare application workflows through requirements analysis, application configuration, testing, issue resolution, upgrades, and patches. It also involves collaboration with business, operations, product, and development teams, including direct customer and off-hours support. Analysts identify process gaps and develop workarounds and workflows to meet business and clinical needs. The position is based at JPOC, 1350 S. Main Street, Fort Worth, Texas, and is listed as a day job with hours of 8:00 AM to 5:00 PM.

Requirements

Bachelor’s degree in information technology, a clinical field of study, or a related field from an accredited college or university, or an equivalent combination of education and experience in a related field.
Three or more years implementing or supporting healthcare clinical or business applications, or an equivalent combination of education and experience in a related field.
Obtain current certification in assigned application(s), if required. Epic analysts must obtain certification in the appropriate module(s) within the specified timeframe following class completion and maintain certification on the current Epic version.

Nice To Haves

Six or more years of related experience in a healthcare environment.
License or Federal Registry in a relevant healthcare field.

Responsibilities

Analyze and complete service requests and provide application support, including workflow assessments, capturing business needs, and analyzing internal systems to determine functional requirements; mentor other analysts.
Write and conduct business requirements and design functional, technical, and workflow-specific solutions or programs under the direction of a more experienced analyst.
Review business requirements and independently formulate logical statements of business requirements.
Configure moderately complex application components based on functional requirements.
Apply functional knowledge to design and customize workflow systems that integrate client/server applications.
Write functional requirements, develop test plans, and work with production issues.
Follow project and software development methodologies and processes, and assist in aligning processes with project needs when appropriate.
Support operations, product, and development activities, including direct customer and off-hours support.
Provide ongoing support by resolving application incidents, conducting root cause and impact analyses, and planning system upgrades and patches to meet changing customer business and clinical requirements.
Define business scope and objectives through research and fact-finding, considering business and industry requirements.
Perform functional analysis, requirements definition, application module configuration, and testing.
Conduct prototypes; develop functional specifications and data and function mappings; configure tables, transaction and control tables, and work queues.
Identify and resolve business-process gaps.
Support security and authorization setup, user documentation, data-interface design, data migration, and reconciliation.
Assist with installation and tuning of modifications and with data archiving.
Develop necessary workarounds and new workflows.
Contribute as a team player and foster a supportive work environment through trust, confidence, and commitment to others' actions and decisions.
Perform other duties as assigned.