Sr. Application Field Service Engineer

Nordson Corporation • Chandler, AZ

5d • Onsite

About The Position

Nordson Electronics Solutions, a global leader in assembly and advanced packaging stage solutions, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.

Requirements

• Requires a BS degree or equivalent experience plus 4 – 7 years of experience or equivalent relevant experience.
• Exposure to the printed circuit board and semiconductor packaging industries
• Ability to travel up to 75% of the time; both domestic and internationally

Nice To Haves

• Highly motivated and self managing
• Analytical thinker with great troubleshooting skills
• Strong customer communication skills

Responsibilities

• Responsible for supporting both pre-sales and post-sales activities including customer demonstrations, material evaluation, on-site installation, servicing and repair of complex equipment and systems for all products and markets.
• Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.
• Checks out and approves operational quality of system equipment.
• Instructs customers in the operation and maintenance of the system.
• Serves as company liaison with customers on administrative and technical matters for assigned projects.
• Travel away from workplace may be up to 75%.
• When not traveling may be called upon to participate in 24/7 phone support.
• May be assigned to specific customer accounts as the primary technical support contact.
• Plans and conducts work requiring judgment in the independent evaluation, selection and substantial adaptation and modification of standard techniques, procedures and criteria.
• Devises new approaches to problems encountered.
• Other duties may be assigned as required.

Benefits

• We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more.
• We actively invest in our teams to help you build your skillsets and advance your career.
• We care for our employees and provide them with opportunities to advance their careers and make an impact, inside and outside of work.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior