Sr. APeX Application Analyst

UCSF•San Francisco, CA

3h•$130,000 - $195,000

About The Position

The Sr. APeX Application Analyst functions as the primary support contact and expert for the application. They work under the direction of the Team Lead and/or Manager to configure, build & install the application. They coordinate all issues that arise during the project for their application area. Key operational activities include primary responsibility to analyze work flows and understand policies, procedures and constraints of the clinical or business operations support by the application. In depth and precise investigation and documentation of operational specifications and application functionality is required. Key technical activities include the analysis of new releases to determine how workflow should be modified, building and populating databases and tables during initial system configuration, conducting system testing and conversion data validation. The application analyst develops and documents internal procedures and establishes change control processes for the application. As a Sr. APeX Application Analyst the candidate is expected to lead project/initiatives within the team/department. The Sr. APeX Application Analyst also develops user training aids and trains end users in workflow and use of the application. They functions as the primary contact to troubleshoot problems and questions from end-users during training, go-live, stabilization and on-going support (7x24). Successful candidates are skilled communicators who made decisions independently and in collaboration with others up and down the project structure. They are considered technical leaders with a high degree of knowledge in the overall field and recognized expertise in specific areas. Attention to detail is a critical skill for this position. Successful candidates enjoy helping other user to learn and adopt to use of the application.

Requirements

Skilled communicators
Ability to make decisions independently and in collaboration with others up and down the project structure.
Technical leaders with a high degree of knowledge in the overall field and recognized expertise in specific areas.
Attention to detail is a critical skill.
Enjoy helping other users to learn and adopt to use of the application.

Responsibilities

Functions as the primary support contact and expert for the application.
Works under the direction of the Team Lead and/or Manager to configure, build & install the application.
Coordinates all issues that arise during the project for their application area.
Analyzes work flows and understands policies, procedures and constraints of the clinical or business operations support by the application.
Conducts in-depth and precise investigation and documentation of operational specifications and application functionality.
Analyzes new releases to determine how workflow should be modified.
Builds and populates databases and tables during initial system configuration.
Conducts system testing and conversion data validation.
Develops and documents internal procedures and establishes change control processes for the application.
Leads project/initiatives within the team/department.
Develops user training aids and trains end users in workflow and use of the application.
Functions as the primary contact to troubleshoot problems and questions from end-users during training, go-live, stabilization and on-going support (7x24).