Sr DSD Digital Excellence Analyst

Keurig Dr Pepper•Frisco, TX
•$68,000 - $85,000•Hybrid

About The Position

The Sr. Analyst, Sales Effectiveness & Digital Excellence is a shared resource supporting the Sales Effectiveness and DSD Digital Excellence organizations. The role transforms data into actionable insights by connecting frontline behaviors, digital tool adoption, operational execution, and business outcomes. It provides reporting, analytics, scorecards, root-cause analysis, and value realization measurement to help leaders make decisions and maximize sales and digital transformation initiatives. The position works closely with digital tool adoption, field execution excellence, AI-enabled capabilities, productivity initiatives, and continuous improvement efforts. It is based in the Frisco/DFW area and follows a hybrid schedule of three days in the office and two days remotely. Travel is expected up to 25% of the time.

Requirements

  • Bachelor's degree in Business, Analytics, Data Science, Finance, Operations, Information Systems, or a related discipline.
  • At least 5 years of experience in business analytics, sales analytics, business intelligence, sales operations, digital transformation, or related fields.
  • Advanced proficiency with Power BI, Excel, Power Query, and data visualization tools.
  • Experience building executive dashboards and KPI reporting.
  • Strong analytical, problem-solving, and storytelling skills.
  • Ability to influence and drive action through insights rather than authority.
  • Excellent communication skills and executive presence.
  • Travel up to 25% of the time.

Nice To Haves

  • Experience supporting large-scale business, technology, or change initiatives.

Responsibilities

  • Develop and maintain dashboards and scorecards measuring digital tool adoption, digital engagement, AI agent utilization, and key user behaviors.
  • Track adoption trends across Business Units, Regions, Territories, and frontline roles; identify adoption indicators and areas requiring intervention.
  • Provide insights to support change management, communications, training, and reinforcement efforts.
  • Create executive-level reporting packages for business reviews, governance meetings, and leadership cadences.
  • Analyze operational and sales performance metrics, identify trends and risks, conduct root-cause analyses, and partner with field leadership on improvement actions.
  • Measure and report the business impact of strategic initiatives, including productivity gains, behavior changes, and operating improvements.
  • Connect adoption metrics to business outcomes and quantify benefits from process improvements, digital tools, automation, and organizational change initiatives.
  • Develop ongoing measurement frameworks that demonstrate return on investment.
  • Support change management initiatives through readiness reporting, stakeholder feedback analysis, and adoption tracking.
  • Analyze qualitative and quantitative feedback from pilots, field testing, surveys, and change champion networks.
  • Monitor organizational readiness and sustainment metrics throughout transformation programs and recommend ways to improve adoption and reduce barriers to change.
  • Design and maintain leadership dashboards, KPI scorecards, and performance reporting tools.
  • Translate complex data into concise business stories for executives and field leaders.
  • Deliver recurring and ad hoc analyses supporting strategic planning and operational decision making.
  • Serve as an analytical advisor across Sales Effectiveness, Digital Excellence, and cross-functional partners.

Benefits

  • Medical, dental, and vision benefits, subject to eligibility and applicable collective bargaining agreements.
  • Paid time off.
  • 401(k) program with employer match.
  • Child and elder care.
  • Adoption benefits.
  • Paid parental leave.
  • Fertility benefits.
  • Employee Resource Groups.
  • Breastmilk shipping services.
  • Dependent scholarship program.
  • Tuition reimbursement.
  • Education assistance.
  • Employee Assistance Program.
  • Personalized wellness platform.
  • Mileage reimbursement.
  • Annual bonus based on performance and eligibility.
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