Sr Analyst-Digital Category Optimization

Lowe's Companies, Inc.•Mooresville, NC
•Onsite

About The Position

The Sr Analyst, Digital Category Optimization provides internal and external research and benchmarking, analyzes customer information and other relevant data, and delivers insights and recommendations for the assigned area. The role tracks, analyzes, and reports key performance metrics to ensure activities meet strategic and financial objectives, then creates and executes action plans to address opportunity areas. The Sr Analyst serves on a team of peers and helps coach and develop less experienced analysts. This position is based at Lowe’s headquarters in Mooresville, North Carolina. The Sr Analyst partners with merchants, product teams, and other cross-functional groups; leads projects and presents insights to online and core merchants; and acts as the voice of the customer for the digital channel within assigned categories.

Requirements

  • Bachelor’s degree in business administration, marketing, finance, or a related field, or equivalent years of experience in lieu of the education requirement, if applicable.
  • 4–5 years of relevant experience.
  • 2–4 years of experience in eCommerce, omnichannel merchandising or marketing, and/or brand or product management.

Nice To Haves

  • 1 year of experience using data analytics tools.

Responsibilities

  • Provide insights, competitive intelligence, and data-driven recommendations to the manager of the assigned area.
  • Lead projects by analyzing relevant factors, assessing business opportunities, and creating and implementing insights-based action plans.
  • Communicate project plans with partner teams to ensure alignment.
  • Serve as a subject matter expert for the assigned business unit and as a point of contact for merchandising and product teams.
  • Meet with and present to online and core merchants to deliver insights that guide strategies, tactics, activities, and prioritization of category initiatives.
  • Maintain awareness of best practices within the company, among competitors, and across the retail industry, and work with the manager to introduce and disseminate best practices.
  • Analyze potential opportunities to inform divisional strategy development.
  • Prioritize opportunities across multiple projects and work on problems of diverse scope.
  • Represent the digital-channel customer through cross-functional partnerships across the organization for assigned categories.
  • Execute plans based on identified business opportunities to close gaps with competitors and/or exceed customer expectations in a segment of the online business.
  • Track, analyze, and report key performance metrics; create and execute action plans to address opportunity areas.
  • Help coach and develop less experienced analysts.

Benefits

  • 401(k) with up to 4.25% match.
  • Discounted employee stock purchase plan with a 15% discount of strike price.
  • Tuition-free education.
  • 10-week maternity/parental leave.
  • 10% associate discount.
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