Sr. Analyst, Retail Strategy & Analytics

CarMax • Richmond, VA

1d • Hybrid

About The Position

The Retail Strategy team is a collaborative group of analysts that uses strategic and technical skills to support CarMax’s retail sales business and its eCommerce and omnichannel transformation. The team works to create a cohesive customer experience across CarMax’s website, contact center, and stores, while reflecting the company’s core values of integrity, putting people first, teamwork, and continuous improvement.

As a Senior Analyst, you will use data, analytics, and strategy to improve the customer experience and advance CarMax’s retail business. You will partner with teams in Product, Technology, and Operations, supporting one of several areas: Web Strategy, Product Strategy, Customer Experience Center Strategy, Sales Strategy, Business Operations Strategy, or Human Resources Strategy. The role is based at the CarMax Midtown Office in Richmond, Virginia, with associates working onsite four days per week.

The annual salary range is $88,400 to $132,600. The position may also be eligible for bonus and equity. CarMax offers paid sick, vacation, and holiday time, with time-off arrangements depending on associate classification and applicable state law.

Requirements

• A track record of excellent problem solving, strategic thinking, and quantitative and qualitative analysis.
• Experience conducting large-scale data analysis to support conclusions.
• Willingness to gain proficiency in data analysis tools such as SQL or Tableau.
• Ability to apply business and technical knowledge to solve complex problems, produce results, and make recommendations.
• Ability to communicate complex topics to people with varying backgrounds and levels of technical familiarity.
• Willingness and enthusiasm to collaborate with analysts and business partners.
• Two or more years of experience in an analytical or strategic role.
• Four-year undergraduate degree with strong academic performance.
• Currently authorized to work in the United States on a full-time basis; sponsorship is not available for this role.

Responsibilities

• Design and analyze tests to evaluate the effectiveness of changes to products and operations.
• Conduct data-driven analyses to support prioritization decisions and address key business questions.
• Influence the strategic decisions of business partners in Product, Technology, and Operations.
• Partner with business and product owners to support innovation and align business areas with CarMax’s overall retail vision.
• Develop and enhance analytical tools, including data sets, models, reports, and dashboards.
• Use analytical tools to monitor performance and drive ongoing performance.
• Generate value-creating ideas and work with business partners to prioritize and activate them.

Benefits

• Paid sick time
• Paid vacation time
• Paid scheduled holidays
• Floating holiday
• Holiday premium pay for eligible associates who work on a scheduled holiday due to business need
• May be eligible for bonus and equity
• Salaried full-time associates receive paid time away for sick time, vacation, bereavement, jury duty, holidays, and floating holiday, subject to manager approval

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level