Sr. Analyst, Retail Strategy & Analytics

CarMax • Richmond, VA

1d • $88,400 - $132,600 • Onsite

About The Position

The Sr. Analyst will use data, analytics, and strategy to support CarMax’s retail business and its eCommerce and omnichannel transformation. The role works with business partners in Product, Technology, and Operations to improve the customer and associate experience across areas such as digital shopping, online purchasing, the customer experience center, in-store sales, business operations, or human resources strategy.

The Retail Strategy team works to create a cohesive end-to-end omnichannel experience for customers engaging through CarMax’s website, contact center, and stores. The team collaborates across strategic and technical disciplines and aims to support CarMax’s core values of integrity, putting people first, teamwork, and continuous improvement.

This position is based at CarMax’s Midtown Office in Richmond, Virginia, with associates working onsite four days per week. The annual salary range is $88,400 to $132,600, and the role may be eligible for bonus and equity.

Requirements

• A track record of excellent problem solving, strategic thinking, and quantitative and qualitative analysis.
• Experience conducting large-scale data analysis to support conclusions.
• Willingness to gain proficiency in data analysis tools such as SQL or Tableau.
• Ability to apply business and technical knowledge to solve complex problems, produce results, and make recommendations.
• Ability to communicate complex topics to people with varying backgrounds and levels of technical familiarity.
• Willingness and enthusiasm to collaborate with analysts and business partners shaping strategy at both a big-picture and detailed level.
• Two or more years of experience in an analytical or strategic role.
• Four-year undergraduate degree with strong academic performance.

Responsibilities

• Design and analyze tests to evaluate the effectiveness of changes to products and operations.
• Conduct data-driven analyses to support prioritization decisions and address key business questions.
• Influence strategic decisions made by business partners in Product, Technology, and Operations.
• Partner with business and product owners to foster innovation and align their areas with CarMax’s overall retail vision.
• Develop and enhance analytical tools, including data sets, models, reports, and dashboards, and use them to monitor performance and drive ongoing improvement.
• Generate value-creating ideas and work with business partners to prioritize and implement them.

Benefits

• Paid sick time
• Paid vacation time
• Paid scheduled holidays
• Floating holiday
• Holiday premium pay for eligible associates who work on a scheduled holiday due to business need
• Paid time away with no specified limit for full-time salaried associates, subject to manager approval
• May be eligible for bonus and equity

What This Job Offers

• Job Type: Full-time
• Career Level: Senior