Manager, Retail Strategy & Analytics
About The Position
The Manager, Retail Strategy & Analytics will join CarMax’s Retail & Human Resources Strategy team, a collaborative group of analysts supporting the company’s retail business and workforce. The team uses strategy, data, and analytics to improve the customer experience and guide CarMax’s eCommerce and omnichannel transformation. Depending on the assigned sub-team, the role may focus on web strategy, product strategy, Customer Experience Center strategy, sales strategy, business operations strategy, or Human Resources strategy. The Manager partners with leaders in Product, Technology, Human Resources, and Operations to set strategic direction and advance business priorities. The role develops analytical tools, generates and prioritizes ideas, monitors performance, and evaluates changes to products and operations through testing. The position is based at CarMax’s Midtown Office in Richmond, Virginia, with onsite work required four days per week.
Requirements
- A track record of excellent problem solving, strategic thinking, and quantitative and qualitative analysis.
- Experience conducting large-scale data analysis to support conclusions.
- Willingness to gain proficiency in data analysis tools such as SQL or Tableau.
- Ability to apply business and technical knowledge to solve complex problems, produce results, and make recommendations.
- Ability to communicate complex topics to people with varying backgrounds and levels of technical familiarity.
- Willingness and enthusiasm to collaborate with analysts and business partners shaping strategy at both a big-picture and detailed level.
- Four or more years of experience in an analytical or strategic role.
- Four-year undergraduate degree with strong academic performance.
- Currently authorized to work in the United States on a full-time basis; sponsorship is not available for this role.
Responsibilities
- Help set strategic direction for business partners in Product, Technology, Human Resources, and Operations.
- Partner across the business to ensure supported teams’ strategies align with CarMax’s overall vision and strategic plan.
- Develop and enhance analytical tools, including data sets, models, reports, and dashboards, and use them to monitor and improve performance.
- Generate value-creating ideas and work with business partners to prioritize and implement them.
- Design and analyze tests to evaluate the effectiveness of changes to products and operations.
Benefits
- Eligible associates may earn up to 48 hours of sick time per year.
- Eligible associates receive 80 to 200 hours of vacation time per year after a 90-day waiting period, depending on years of continuous service.
- Eligible associates receive eight hours of pay for each of six scheduled paid holidays per year, plus one floating holiday.
- Holiday Premium Pay may be available to eligible associates who work on a scheduled holiday due to business need.
- Full-time salaried associates receive paid time away, with no specified limit, as needed for sick leave, vacation, bereavement, jury duty, holidays, and floating holidays, subject to manager approval.
- May be eligible for a bonus and equity.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
