Sr. Manager, Learning Strategy & Analytics
About The Position
At Schwab, the Sr. Manager, Learning Strategy & Analytics helps shape the future of learning by connecting strategy, analytics, operations, and business needs across the enterprise. The role serves as a strategic connector across Learning Solutions, partnering with Learning Consulting, Design, and Delivery teams to build alignment, generate insights, and advance enterprise-wide learning capabilities. It also builds relationships with business learning teams to identify opportunities, share best practices, and turn data into decisions that improve learning effectiveness and impact. The position translates insights into action through learning strategies, dashboards, business cases, roadmaps, and system requirements that improve decision-making and drive measurable outcomes. As a key liaison to the Workforce Intelligence Team (WIT) and HR Product Management (HRPM), the role represents Learning Solutions’ priorities, translates business needs into analytics and platform requirements, and connects enterprise capabilities to learning outcomes. It also establishes scalable processes, governance practices, and communication channels to strengthen collaboration, knowledge sharing, and execution across Learning Solutions and business learning teams. Success requires analytical and strategic thinking, sound judgment, and the ability to influence across functions to increase learning effectiveness, consistency, and business impact.
Requirements
- Demonstrated experience translating business needs into analytics, measurement strategies, business requirements, and actionable recommendations, including identifying data needed to inform decisions and evaluate business outcomes.
- Strong analytical thinking and data interpretation skills, including synthesizing complex data from multiple sources into insights and recommendations that evaluate learning effectiveness and business impact.
- Experience serving as a liaison between business stakeholders and technical or specialized teams, translating business requirements into analytics, reporting, measurement, and system enhancement needs.
- Experience working with learning, talent, workforce, HR, or operational data to improve organizational capability and performance.
- Strong data visualization, communication, and storytelling skills, including developing executive-ready dashboards, presentations, business cases, roadmaps, and leadership communications.
- Demonstrated ability to influence and align diverse stakeholders to deliver shared outcomes.
Nice To Haves
- Experience applying performance metrics to assess organizational capability, program effectiveness, or business outcomes.
- Strong problem-solving and decision-making skills to navigate ambiguity, competing priorities, and complex business needs.
- Ability to balance near-term requirements with longer-term strategic objectives.
- Experience developing business cases, strategic roadmaps, implementation plans, or recommendations that influence organizational priorities.
- Confidence presenting insights, recommendations, and strategies to leaders and executive audiences.
- Experience supporting enterprise learning strategy, governance, operating models, or scalable processes.
- Experience establishing repeatable processes or governance practices that improve consistency, adoption, and execution.
- Ability to identify and advance process improvement opportunities using data, stakeholder feedback, or project retrospectives.
Responsibilities
- Partner with Learning Consulting, Design, and Delivery teams to drive alignment, insights, and enterprise-wide learning capabilities.
- Build relationships with business learning teams to identify opportunities, share best practices, and translate data into decisions that improve learning effectiveness and impact.
- Develop and connect learning strategies, analytics, operations, and business needs across the enterprise.
- Translate insights into learning strategies, dashboards, business cases, roadmaps, and system requirements that improve decisions and drive measurable outcomes.
- Represent Learning Solutions’ priorities as a liaison to the Workforce Intelligence Team (WIT) and HR Product Management (HRPM).
- Translate business needs into analytics and platform requirements and connect enterprise capabilities to learning outcomes.
- Establish scalable processes, governance practices, and communication channels that strengthen collaboration, knowledge sharing, and execution.
- Identify trends and opportunities and connect people, data, systems, and practices to improve learning effectiveness, consistency, and business impact.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
