Sr. Business Analyst - People Strategy & Analytics

Capital One • McLean, VA

4d • $111,200 - $126,900

About The Position

People Strategy & Analytics uses data, analytics, and insights to shape talent decisions and workforce strategy at Capital One. The team works with HR partners and senior executives on talent policy, real-time data automation, and improved talent decision-making, drawing on expertise across analytics, engineering, product, consulting, strategy, HR, economics, and organizational psychology.

As a Senior Business Analyst, you will use strategic and analytical skills to address complex, open-ended questions about attracting, developing, and retaining talent. You will work with senior leaders and multidisciplinary colleagues on projects that affect workforce planning, organizational strategy, workforce program evaluation, and talent development and retention. The role is collaborative and emphasizes continuous learning, innovation, and professional development.

The role involves identifying opportunities to improve the associate experience, developing analytics and programs for HR partners, designing and evaluating experiments, and combining program results with organizational science to support data-driven decisions. The position is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Capital One offers health, financial, and other benefits; eligibility varies by employment status and management level.

Requirements

• At least 2 years of professional experience performing analysis.
• Currently has, or is in the process of obtaining, a bachelor's degree in a quantitative field or a master's degree in a quantitative field, or an MBA with a quantitative concentration; the degree must be obtained on or before the scheduled start date.
• Strong analytical decision-making and problem-solving ability, including a strong quantitative orientation.
• Ability to identify opportunities for improvement and use data to make strategic and tactical recommendations.
• Strong written and oral communication skills, including the ability to visualize and clearly explain key insights.
• Strong organizational skills and attention to detail, with the ability to achieve results amid ambiguity.
• Ability to collaborate effectively with team members and HR clients.

Nice To Haves

• Master’s degree in business or a quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, or Engineering.
• At least 1 year of experience in statistical model building.
• At least 1 year of experience in market research.
• At least 1 year of experience in SQL querying.
• At least 2 years of experience in business analysis.
• At least 1 year of experience in consulting.

Responsibilities

• Identify high-impact opportunities to improve the associate experience, conduct analysis, and share insights that inform solutions.
• Build programs and analytics solutions for partners, including measurement strategies, attribution modeling, and automated insights.
• Partner with clients on experiment design to better understand drivers of associate behavior.
• Analyze the impact of programs and combine findings with organizational science to support informed, data-driven decisions.
• Use data and analysis to support executive workforce planning and organizational strategy.
• Design frameworks for evaluating workforce program success.
• Develop analyses and tools to help retain and develop talent.
• Develop and test hypotheses, design solutions, assess operational feasibility, support implementation, and create plans and tools for monitoring outcomes.
• Collaborate with team members and HR clients and communicate insights clearly, including through visualizations.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior