Sr. Analyst - Order to Cash and Transportation
About The Position
The Sr. Analyst – Order to Cash (OTC) and Transportation Management (TM) drives simplification and optimization of OTC and TM business processes, implements industry best practices, and manages the global SAP S/4HANA OTC and TM solution design and configuration. The role performs internal IT Functional Analyst responsibilities in close collaboration with Business Process Resources, Technical Services teams, System Integrators, and external consultants. The analyst analyzes, simplifies, designs, configures, tests, implements, and supports best-practice business processes and software solutions that meet business requirements within the scope and standards of the SAP S/4HANA Global Template. The role requires an understanding of end-to-end processes across functional areas and Business Units, particularly OTC and TM, and the ability to identify opportunities for standardization, optimization, and simplification within the established application landscape and architecture. The role builds and maintains relationships with business stakeholders, part-time business resources, System Integrators, external partners, and internal IT teams. It aligns business strategies, processes, resources, and technology capabilities to deliver sustainable solutions, support business objectives, and drive continuous improvement.
Requirements
- Four-year degree or 10 years of equivalent work experience.
- At least 15 years of hands-on experience in Supply Chain and Operations.
- At least 10 years of experience managing and delivering projects at medium to large manufacturing companies.
- In-depth understanding of SAP, including SD and TM modules, with good knowledge of WM, IM, MM, and PP; Materials and Customer Master Data Management; module integration points; and related business processes.
- Proven track record managing successful implementations.
- Ability to think in terms of processes and best practices, with a solid understanding of end-to-end processes such as order to cash.
- Sound judgment and excellent verbal and written communication, analytical, problem-solving, planning, and organizing skills.
- Strong customer service orientation and strategic thinking, with sound knowledge of relevant business processes independent of system considerations.
- Ability to develop system requirements, design and prototype solutions, test, train, and implement business solutions while meeting deadlines and budget goals.
- Ability to multitask in a fast-paced environment.
- Proficiency with Microsoft Office products, including MS Project or a similar project management tool.
- Highly motivated, innovative self-starter who learns quickly.
- Flexible schedule to align with other program resources.
- Flexibility to travel as needed.
Nice To Haves
- Master’s degree preferred.
- Project management skills and ability to manage a project end to end while managing internal and external resources.
Responsibilities
- Build effective working knowledge of business processes and applications within the assigned business areas.
- Partner with business and IT to manage the project portfolio and ensure initiatives align with technology solutions.
- Align the team and user community with SAP best practices and industry-standard processes while assessing business needs, meeting commitments, and building partnerships.
- Mediate across IT and business teams using knowledge of organizational roles and responsibilities.
- Develop, plan, and manage activities and complete projects and enhancements on time and within budget.
- Provide strategic direction on new functions, processes, and technologies supporting the user community.
- Apply industry and strategic best practices to business analysis, including requirements elicitation, and stay informed about emerging trends.
- Lead requirements-gathering work sessions using methods such as interviews, documentation analysis, surveys, site visits, and business models.
- Analyze and re-engineer processes while understanding technical problems and solutions in the current and future best-practice business environment.
- Ensure problem statements and objectives are clearly defined and requirements align with scope, objectives, and strategies.
- Research vendor products and identify products needed to address issues.
- Design supply chain project and enhancement solutions with consultants and SAP Functional Analysts.
- Continually build knowledge of Supply Chain and SAP functionality, capabilities, and technologies.
- Collaborate with stakeholders and demonstrate listening, communication, and facilitation skills.
- Provide on-call availability for project go-live and off-shift support.
- Travel domestically and internationally as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
