Sr AI Developer - Telecom Transformation

Capgemini • Chicago, ND

8d • $82,082 - $193,440 • Onsite

About The Position

Capgemini Engineering is seeking a customer-facing Lead AI Developer to drive Agentic AI-driven telecom transformation programs, including large-scale NOC, SOC, and operations initiatives. The role serves as the primary onsite lead architect, guiding customer discovery, solution roadmaps, AWS-based architectures, technical delivery, and executive stakeholder engagement. The position focuses on improving operational efficiency, service reliability, network resilience, and measurable business outcomes across telecom operations.

Requirements

• 10 years of experience in software development, solution delivery, or technology consulting.
• Practical experience defining AI, GenAI, or Agentic AI use cases for enterprise operations.
• Ability to translate operational challenges into agent features, workflows, user stories, and acceptance criteria.
• Understanding of AI agents, LLMs, RAG, prompt engineering, APIs, integrations, and human-in-the-loop controls.
• Strong understanding of telecom operations, particularly NOC or OSS, incident, ticket, and service-assurance processes.
• Sound knowledge of software architecture, SDLC, Agile delivery, testing, deployment, and production support.
• Proven experience conducting client workshops, requirement-discovery sessions, and solution demonstrations.

Responsibilities

• Serve as the primary onsite Lead Architect for Agentic AI-driven telecom transformation across NOC, SOC, network operations, service assurance, and incident management domains.
• Lead customer workshops and discovery sessions to assess current-state operating models, alarm flows, ticket lifecycles, triage processes, escalation paths, and operational pain points.
• Define Agentic AI solution architectures for alarm correlation, event deduplication, anomaly detection, root-cause analysis, incident enrichment, ticket automation, and closed-loop remediation.
• Design integration patterns for alarms, events, incidents, topology, inventory, logs, metrics, traces, and operational knowledge across telecom NOC/SOC ecosystems.
• Partner with AWS, customer network and operations teams, and engineering stakeholders to design secure, scalable, cloud-native Agentic AI telecom platforms.
• Lead solutioning, proofs of concept, end-to-end technical delivery, and executive presentations focused on operational efficiency, service reliability, network resilience, and measurable business outcomes.
• Collaborate with offshore teams and business, network, security, operations, product, and engineering stakeholders throughout the transformation lifecycle.

Benefits

• Paid time off based on employee grade, including 12–25 vacation days depending on grade, company-paid holidays, personal days, and sick leave.
• Medical, dental, and vision coverage, or provincial healthcare coordination in Canada.
• Retirement savings plans, such as 401(k) in the U.S. or RRSP in Canada.
• Life and disability insurance.
• Employee assistance programs.
• The role may be eligible for variable incentives, bonuses, or commissions, depending on the position and applicable laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed