About The Position

The Senior Account Manager manages, retains, and grows a portfolio of high-value advertising accounts across agency and/or direct advertiser relationships. The role combines consultative sales, account management, and digital campaign optimization to deliver measurable outcomes across digital advertising platforms. The Senior Account Manager builds an understanding of partner objectives, turns performance data into insights and strategic recommendations, and manages a high volume of active campaigns while driving revenue growth. The position works closely with internal Sales, Product, Operations, and Leadership teams on strategy, forecasting, and continuous improvement. It also supports the executive account manager, takes ownership of team initiatives tied to quarterly OKRs, and mentors junior team members. Accenture Flex offers medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off.

Requirements

  • At least 2 years of experience in digital marketing, sales, and/or account management.
  • Strong analytical skills and ability to interpret and apply performance data.
  • Excellent written, verbal, and presentation communication skills.
  • Experience interfacing directly with clients, partners, or stakeholders.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with Office Suite, Google Workspace, and CRM tools.

Nice To Haves

  • Experience working with digital advertising campaigns or online ad platforms.
  • Experience in advertising technology, digital media, SaaS, or ad platforms.
  • Experience managing campaigns on Meta, Google, Pinterest, X, Snapchat, or similar platforms.
  • Familiarity with marketing funnels, attribution modeling, and advertising KPIs.
  • Salesforce experience for pipeline and account management.
  • Strong storytelling skills using data and performance insights.

Responsibilities

  • Manage direct advertiser relationships as the primary point of contact and strategic advisor.
  • Own end-to-end account management, including onboarding, activation, performance optimization, and renewal expansion.
  • Translate advertiser business objectives into effective digital advertising strategies through consultative discussions.
  • Identify and execute upsell, cross-sell, and activation opportunities to retain and grow account revenue.
  • Support the executive account manager by helping streamline team efficiency at the account-management level.
  • Identify and own team initiatives that support achievement of current-quarter OKRs.
  • Manage a high volume of new and existing digital advertising accounts, campaign performance, and partner satisfaction.
  • Interpret performance data and provide actionable insights and strategic recommendations.
  • Track, analyze, and report advertising and business metrics, including CPA, ROI, ROAS, CPC, and conversion performance.
  • Optimize and troubleshoot advertising campaigns to improve outcomes and partner success.
  • Maintain account activity, partner communication, and pipeline records in CRM systems.
  • Collaborate with Sales, Product, Operations, and Leadership on strategy, revenue forecasting, and continuous improvement.
  • Communicate product updates, beta programs, and feature enhancements internally and externally.
  • Deliver individual and team sales KPIs and performance targets.
  • Mentor and support peers and new team members, acting as a subject-matter resource and escalation point when needed.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Long-term disability coverage
  • 401(k) plan
  • Paid time off
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