Sr Account Manager - Datacom

ADI Global•North Charleston, SC
•$65,174 - $110,972•Remote

About The Position

The Regional Datacom Specialist is responsible for developing new business and growing and managing existing accounts within ADI’s Datacom Team. The role is weighted 70% toward business development and 30% toward account management. The position sells Network Cabling, Data Center, and Network Hardware Solutions and manages the planning, reporting, customer and account management, sales-process optimization, sales-job design, sales-program adherence, and revenue-goal activities that support sales productivity. The role serves customers in a designated territory, develops regional go-to-market strategy with Datacom vendors, and supports the regional sales team as a Datacom subject matter expert. The position may be based within the territory of Raleigh, North Carolina; Charleston, South Carolina; or Columbia, South Carolina. The posting identifies the role as remote.

Requirements

  • 3–5+ years of Datacom industry experience, specifically in networking cabling infrastructure solutions.
  • Possess and maintain a valid driver’s license and satisfactory driving record.
  • Live within the territory of Raleigh, NC; Charleston, SC; or Columbia, SC.
  • Exceptional customer service and relationship-building skills.

Nice To Haves

  • Established Datacom industry relationships with potential clients and marketing ideas.
  • Excellent communication and presentation skills.
  • Strong organizational skills, including prioritizing, scheduling, time management, and meeting deadlines.
  • Strong listening and attention-to-detail skills.
  • A proven history of meeting or exceeding sales objectives.
  • Solid Microsoft Office skills, including Word, Excel, Outlook, and PowerPoint.
  • Proven ability to cold call customers to obtain new business.
  • Ability to take ownership, work with little to no supervision, and remain results-driven and self-motivated.
  • Experience negotiating with key stakeholders at leading enterprise companies.

Responsibilities

  • Identify, develop, and cultivate new business opportunities to maximize ADI’s presence and market share in designated accounts and the territory.
  • Maintain and grow existing key customer relationships; define and execute sales and growth strategies aligned with critical sales business objectives.
  • Engage Datacom vendors to develop a regional go-to-market strategy.
  • Prepare and deliver presentations on ADI’s Datacom products and services to existing and prospective customers, explaining how features and benefits address customer needs.
  • Manage all aspects of engagements with existing and new customers for the Datacom Team.
  • Serve as an escalation point and advocate for critical customer issues, supporting customer satisfaction and client retention.
  • Support the regional sales team as a Datacom subject matter expert, demonstrating market and competitive knowledge.
  • Drive continuous improvement and lead change within the sales organization.
  • Manage sales-support functions including planning, reporting, customer and account management, sales-process optimization, sales-job design, sales-program adherence, and achievement of revenue goals.

Benefits

  • Life and health insurance.
  • Life assistance program.
  • Tuition reimbursement.
  • Retirement plan with immediate eligibility for a 401(k).
  • Vacation and holidays.
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