Sr Account Manager - Datacom

Resideo•Charleston, NC

11d•Remote

About The Position

The Regional Datacom Specialist will spend approximately 70% of the role on business development and 30% on account management. The position develops new business and grows and manages existing accounts within the Datacom Team, selling Network Cabling, Data Center, and Network Hardware Solutions. It also manages sales-support functions such as planning, reporting, customer and account management, sales-process optimization, sales-program adherence, and achievement of revenue goals set by management. The role identifies and cultivates new opportunities to increase ADI’s presence and market share in its designated accounts and territory. It maintains key customer relationships, defines and executes sales and growth strategies, collaborates with Datacom vendors on regional go-to-market strategy, and supports the regional sales team as a Datacom subject matter expert. The position presents ADI products and services in terms of customer needs, handles customer engagements and escalations, and drives continuous improvement within the sales organization.

Requirements

At least 3 years of Datacom industry experience, specifically with networking cabling infrastructure solutions; the posting states “3- 5+ years.”
Possess and maintain a valid driver’s license and satisfactory driving record.
Live within the territory of Raleigh, NC; Charleston, SC; or Columbia, SC.
Exceptional customer service and relationship-building skills.
Ability to cold call customers to obtain new business.
Proven history of meeting or exceeding sales objectives.
Solid skills with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
Ability to take ownership, work well with little to no supervision, and remain results-driven and self-motivated.

Nice To Haves

Established Datacom industry relationships with potential clients and marketing ideas.
Excellent communication and presentation skills.
Strong organizational skills, including prioritizing, scheduling, time management, and meeting deadlines.
Strong listening skills and attention to detail.
Experience negotiating with key stakeholders at leading enterprise companies.

Responsibilities

Identify, develop, and cultivate new business opportunities to maximize ADI presence and market share in designated accounts and territory.
Maintain and grow existing key customer relationships and define and execute sales and growth strategies aligned with critical sales objectives.
Engage Datacom vendors to develop a regional go-to-market strategy.
Prepare and deliver presentations about ADI Datacom products and services, explaining their value in relation to customer needs.
Manage engagements with existing and new Datacom customers.
Act as an escalation point and customer advocate for critical issues to support customer satisfaction and retention.
Support the regional sales team as a Datacom subject matter expert, demonstrating market and competitive knowledge.
Manage sales-support functions, including planning, reporting, account management, sales-process optimization, sales-program adherence, and revenue goals.
Drive continuous improvement and lead change within the sales organization.