Sr. Account Director, Business Development (Biotech CDSD) - US East Coast

Thermo Fisher Scientific•Morrisville, NC
•Onsite

About The Position

At Thermo Fisher Scientific, this role supports the company’s mission to help customers make the world healthier, cleaner, and safer through its clinical research services. The Sr. Account Director, Business Development develops and manages business opportunities with biotech clients, selling CRO services for Phase II–III studies. Candidates must reside on the East Coast. The role orchestrates RFP strategy calls, develops proposals and presentations, negotiates and closes contracts, and signs new business authorizations at or above the assigned authorization goal. It also involves prospecting through cold calls and client visits, maintaining sales activity records and databases, and ensuring client satisfaction through ongoing contact and timely responses. Work is performed in an office environment, with occasional drives to site locations and occasional domestic and international travel. The position has no management responsibility.

Requirements

  • Bachelor’s degree or equivalent and relevant formal academic or vocational qualification.
  • At least 2 years of comparable experience, or an equivalent combination of education, training, and experience.
  • Sales experience within a CRO selling Phase II–III services to biotech clients.
  • Scientific, sales, and/or marketing background concentrated in the pharmaceutical or biotech area.
  • Proven track record of developing mid- and high-level business contacts.
  • Excellent interpersonal skills to manage and integrate with Operations, Finance, and Marketing and to expand relationships and business opportunities.
  • Demonstrated experience identifying and developing sales leads, making professional presentations, managing sales through close, and handling contract negotiations.
  • Understanding of sales automation systems and Microsoft Office programs.
  • Ability to communicate and listen effectively, work independently with little guidance, plan work schedules to meet goals, concentrate intensely, multitask, and perform under stress.
  • Ability to use a variety of in-house and off-the-shelf computer software.
  • Regular and consistent attendance.

Responsibilities

  • Orchestrate RFP strategy calls.
  • Develop client proposals and prepare client presentations.
  • Negotiate and close contracts.
  • Sign new business authorizations at or above the assigned authorization goal.
  • Make cold calls and conduct client visits.
  • Maintain the sales database and cold-call and client-visit activity reports.
  • Ensure client satisfaction through periodic client contact, respond to client requests, and report and develop recommendations to address client dissatisfaction.
  • Develop sales leads, manage the sales process through close, and handle contract negotiations.
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