Sprinter Assistant Service Advisor
International Autos Elmbrook•Waukesha, WI
About The Position
Mercedes-Benz of Elmbrook is seeking an outgoing person who enjoys engaging with customers to work as an assistant service advisor. The role supports the Sprinter Advisor and/or Mercedes-Benz advisors with daily operations and customer interactions, helping provide a smooth service experience. The dealership is closed on weekends.
Requirements
- Proven record of achieving exceptional customer satisfaction.
- Above-average energy level.
- Desire for a long-term career with a growing organization.
- Personal and professional integrity.
Nice To Haves
- CDK computer experience.
Responsibilities
- Greet clients, assist with vehicle check-in, and ensure a smooth intake process.
- Communicate service updates to customers via phone, text, and email.
- Coordinate vehicle movement between service lanes, technician bays, and the car wash.
- Prepare repair orders and ensure documentation accuracy.
- Maintain a clean, organized, and welcoming service reception area.
- Assist with loaner vehicle coordination and key management.
- Support the Sprinter Advisor and/or Mercedes-Benz advisors in daily operations and customer interactions.
Benefits
- Paid training
- Paid vacation
- Flexible work hours
- Medical, dental, and vision coverage
- 401K
- Closed weekends
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
