Sprinter Assistant Service Advisor

International Autos Elmbrook • Waukesha, WI

9h

About The Position

Mercedes-Benz of Elmbrook in Waukesha is seeking an outgoing person who enjoys engaging with customers to work as an assistant service advisor. The role supports Sprinter and/or Mercedes-Benz advisors with daily operations and customer interactions, helping ensure a smooth service experience.

Requirements

• Proven record of achieving exceptional customer satisfaction.
• Above-average energy level.
• Desire for a long-term career with a growing organization.
• Personal and professional integrity.

Nice To Haves

• CDK computer experience.

Responsibilities

• Support the Sprinter Advisor and/or Mercedes-Benz advisors in daily operations and customer interactions.
• Greet clients, assist with vehicle check-in, and ensure a smooth intake process.
• Communicate service updates to customers via phone, text, and email.
• Coordinate vehicle movement between service lanes, technician bays, and the car wash.
• Prepare repair orders and ensure documentation accuracy.
• Maintain a clean, organized, and welcoming service reception area.
• Assist with loaner vehicle coordination and key management.

Benefits

• Paid training.
• Paid vacation.
• Flexible work hours.
• Medical, dental, and vision coverage.
• 401(k).
• Closed weekends.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed