Sports Bar Bus Person

PENN Entertainment•Charles Town, WV

About The Position

The Sports Bar Bus Person supports dining room operations by assisting servers, maintaining clean and properly set tables, replenishing dining supplies, and completing opening and closing duties. The role is expected to provide friendly, high-quality guest service and follow company, department, health, safety, and appearance standards. The employee must maintain a valid West Virginia racing license, Food Handler certification, and TIPS certification, and must qualify for licensing with the West Virginia Racing Commission. This position involves frequent standing and walking, regular lifting and moving of up to 25 pounds, and frequent lifting and moving of up to 50 pounds. The work environment is frequently wet or humid, usually loud, and may include smoke; occasional exposure to fumes or airborne particles, chemicals, extreme cold, and extreme heat is also described.

Requirements

  • Must be at least 21 years of age.
  • Ability to read a limited number of two- and three-syllable words and recognize similarities and differences between words and number series.
  • Ability to print and speak simple sentences and read a guest check.
  • Ability to add and subtract two-digit numbers and multiply and divide with tens and hundreds, including using American money and weight, volume, and distance measurements.
  • Ability to understand and carry out detailed but uncomplicated written or oral instructions and handle problems involving a few concrete variables in standardized situations.
  • Must qualify for licensing with the West Virginia Racing Commission.
  • Must maintain a valid West Virginia racing license.
  • Must obtain proper Food Handler Certification and maintain a Food Handlers permit.
  • Must be TIPS certified.
  • Ability to perform the described physical duties, including standing, walking, reaching, handling objects, and lifting or moving loads as specified in the posting.

Responsibilities

  • Adhere to HCCTR and all Food and Beverage policies.
  • Greet guests warmly and deliver ACES guest service during all interactions.
  • Promote superior customer service and consistently deliver high-quality food and service to guests.
  • Follow Property and Departmental Service Guarantees, Property Core Values, and grooming and appearance policies.
  • Carry dirty dishes from the dining room to the kitchen.
  • Wipe tabletops and chairs according to departmental health standards.
  • Set tables with silverware and glassware.
  • Replenish clean linens, silverware, glassware, and dishes in the dining room.
  • Assist servers with guests’ dining experiences.
  • Complete opening and closing work assignments.
  • Complete tasks assigned by the dining room manager, chef, or supervisor, and perform other duties assigned by department or company management.
  • Follow PPE and safety guidance intended to safeguard team members and guests.

Benefits

  • Wellness programs supporting financial, physical, and mental well-being.
  • Day-one medical coverage may be available depending on position.
  • 401(k) matching may be available depending on position.
  • Annual performance bonus may be available depending on position.
  • Paid time off earned according to local policy and increasing with length of employment.
  • Career growth and support to expand career opportunities.
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